APA Handbook of Intercultural Communication

Hardcover (Print)
Buy New
Buy New from BN.com
Used and New from Other Sellers
Used and New from Other Sellers
from $37.31
Usually ships in 1-2 business days
(Save 25%)
Other sellers (Hardcover)
  • All (6) from $37.31   
  • New (5) from $37.31   
  • Used (1) from $44.50   


In today's globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly a prerequisite for social harmony and organizational success. The APA Handbook of Intercultural Communication illustrates how the practical, problem-solving approach of applied linguistics can illuminate a range of issues that arise in real-life intercultural interaction. Experts from a range of social science disciplines, including psychology, applied thoughts, and anthropology, describe, analyze, and where possible, propose solutions to language-related problems.

This book presents theoretical and applied examinations of topics that have contemporary relevance in intercultural settings, including power, dominance, discrimination, social boundaries, taboos, conflict, and identity. Applied chapters cover intercultural communication in school, work, and health care settings as well as in intimate relationships and in trading environments.

When we use language to interact with one another, we become involved in a continuous and dynamic process of exchange. This fact makes interpersonal communication a fascinating area for behavioral research. During the give-and-take of discourse, the communicators exchange facts, ideas, views, opinions, emotions, and intentions in such a way as to enhance or impede social relationships; create, maintain, and adapt identities; and create or resolve conflicts. In the APA Handbook of Interpersonal Communication, distinguished scholars apply the problem-solving perspectives of applied linguistics to answer fundamental questions.

The volume is divided into two parts that examine both theoretical and applied topics. Thus, the contributors critically appraise the relevance of applied linguistics to not only understanding but also solving everyday language-related problems.

Read More Show Less

Product Details

  • ISBN-13: 9781433807787
  • Publisher: American Psychological Association
  • Publication date: 4/28/2010
  • Edition description: New Edition
  • Pages: 329
  • Sales rank: 1,240,216
  • Product dimensions: 7.10 (w) x 10.00 (h) x 0.90 (d)

Table of Contents


Introduction David Matsumoto Matsumoto, David

Part I Theoretical Perspectives 1

1 A Cognitive Pragmatic Perspective on Communication and Culture Vladimir Zegarac Zegarac, Vladimir 3

2 Psychological Perspectives: Social Psychology, Language, and Intercultural Communication Cindy Gallois Gallois, Cindy 23

3 Emotion and Intercultural Adjustment Jeffrey A. LeRoux LeRoux, Jeffrey A. 41

4 Multidisciplinary Perspectives on Intercultural Conflict: The "Bermuda Triangle" of Conflict, Culture, and Communication Helen Spencer-Oatey Spencer-Oatey, Helen 59

5 Discrimination in Discourse Martin Reisigl Reisigl, Martin 79

6 Power and Dominance in Intercultural Communication Winfried Thielmann Thielmann, Winfried 105

7 Communicating Identity in Intercultural Communication Helga Kotthoff Kotthoff, Helga 123

8 Multilingual Forms of Talk and Identity Work Benjamin Bailey Bailey, Benjamin 145

9 Crossing-Negotiating Social Boundaries J. Normann Jørgensen Jørgensen, J. Normann 169

10 Silence and Taboo Hartmut Schroder Schroder, Hartmut 187

Part II Applied Intercultural Communication 211

11 Intercultural Communication in Healthcare Settings Celia Roberts Roberts, Celia 213

12 Schools and Cultural Difference Albert Scherr Scherr, Albert 229

13 The Cultural Context of Media Interpretation Perry Hinton Hinton, Perry 245

14 Cross-Cultural Communication in Intimate Relationships Ingrid Piller Piller, Ingrid 259

15 Adapting Authentic Workplace Talk for Workplace Intercultural Communication Training Jonathan Newton Newton, Jonathan 277

16 Intercultural Training Martina Rost-Roth Rost-Roth, Martina 293

Index 317

About the Editor 329

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)