Application Service Providers in Business

Application Service Providers in Business

by Robert E Stevens, David L Loudon, Robert Mockler, Marc Gartenfeld
     
 

ISBN-10: 0789024802

ISBN-13: 9780789024800

Pub. Date: 06/28/2005

Publisher: Taylor & Francis

Learn how to use Application Service Providers to enhance the future of your business!

Application Service Providers in Business is a comprehensive analysis of the present ASP model and its place in business today. Business success in today’s information-intensive marketplace depends on a company’s ability to acquire and fully use the latest

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Overview

Learn how to use Application Service Providers to enhance the future of your business!

Application Service Providers in Business is a comprehensive analysis of the present ASP model and its place in business today. Business success in today’s information-intensive marketplace depends on a company’s ability to acquire and fully use the latest advancements in business-critical applications. By having these applications delivered as services over the Internet, businesses can lessen the demands on company IT staff, and increase the ability to get complex software into use immediately. Within this context, a new outsourcing business model called ASP (Application Service Provider) has emerged that is transforming how businesses access and leverage software applications. The book explains the specific contingent ASP models, including business, enterprise, functional-focused, and vertical market ASPs, and ASP aggregators. It demonstrates how different ASP models have fulfilled diverse market/customer expectations and explores future scenarios for current ASP business models. Case studies, tables, and figures illustrate important concepts and make complex information easy to access and understand.

Based on a thorough analysis of the ASP market environment, the book provides detailed Best Practices Guidelines that managers of ASPs can use to improve the chances of success of their respective ASPs. It outlines contingency factors such as application offerings, customer selection, operations, and strategic fit. The book also not only assists business managers in deciding on whether to use an ASP, but it presents ways to use ASPs to effectively support their business process. The ability to provide the workforce with access to data whenever and wherever is crucial for positively impacting a company’s profitability, and ASPs provide the software to make it possible.

Topics included in Application Service Providers in Business are:

  • Best Practices Guidelines
  • strategic management
  • management decision making and planning
  • IT management and outsourcing
  • future of the ASP market
  • ASP business models
  • and much more!

Application Service Providers in Business is a comprehensive resource for executives, managers, professors, and business students in the US and worldwide. Using the information and guidelines provided, executives and managers can learn how to use ASPs to enhance their business, and managers of ASPs can learn how to increase their chance of success in the competitive ASP market. The material is also appropriate as a textbook for management and computer information/software development classes.

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Product Details

ISBN-13:
9780789024800
Publisher:
Taylor & Francis
Publication date:
06/28/2005
Pages:
224
Product dimensions:
6.00(w) x 8.60(h) x 0.80(d)

Table of Contents

Preface
Acknowledgments
Chapter 1. Application Service Providers: An Overview
Introduction
ASP Defined
ASP Model’s Main Features
ASP Drivers
A Variety of Offerings
Review of ASP Information Services
Trends and Estimated Worldwide Market Growth
A Multinational Perspective
Conclusion
Chapter 2. The ASP Marketplace: Structure and Overall Dynamics
Introduction
The Current ASP Market Environment
Specific Contingent ASP Business Models
ASP Models’ Challenges
Acceptance and Adoption of ASP Services
Conclusion
Chapter 3. ASP Performance Experiences: A Contingency Approach
Introduction
The Right Solution for the Specific Situation
Contingency-Based Performance in Action: How Different ASP Models Have Fulfilled Diverse Market/Customer Expectations
Conclusion
Chapter 4. Emerging Best Practices
Introduction
The Importance of Building Best Practices
Best Practices Developed from Existing Independent ASP Experiences
Microsoft’s Best-Practice Guidelines for ASPs
ASP Industry Consortium’s Best Practice Guidelines
Winning Customer Confidence and Trust
Conclusion
Chapter 5. The Futures of ASPs
Introduction
Future Models: Overview
The Future of Existing ASP Models
The Search for Other Models
Conclusions
References
Index

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