Applications in Human Resource Management / Edition 2

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More About This Textbook

Overview

Applications in Human Resource Management, 5e by Nkomo, Fottler, and McAfee is designed to serve as a single source for cases, exercises, incidents, and skill builders to supplement any basic text in human resource management. The materials included in this textbook bring Human Resource Management to life for learners at any level by offering a fresh approach to the subject based on dynamic, real-world examples. The authors focus on current, practical, issues confronting managers of human resources and those who implement personnel policies and procedures. Cases are based on "real" events that have taken place in organizations. The exercises and skill builders are intended to give learners hands-on skills in manging the types of issues they may confront in Human Resource Management.
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Product Details

  • ISBN-13: 9780534929596
  • Publisher: South-Western
  • Publication date: 12/28/1992
  • Edition description: Older Edition
  • Edition number: 2
  • Pages: 256

Table of Contents

A Model for Analyzing Cases in Human Resources Management xiii
Part 1 Human Resources Management in Perspective: Environment, International, and Legal Issues 1
The HRM Function/Environment
1. Case: The New Director of Human Resources 3
2. Case: The Human Resource Function of Harrison Brothers Corporation 10
3. Exercise: The Linkage between Human Resource Practices and Competitive Advantage 15
4. Exercise: Human Resource Challenges During Mergers 17
5. Exercise: Scanning the Contemporary Work Environment 20
6. Exercise: Evaluating the Financial Impact of Human Resource Management Activities: Reducing Turnover Costs 21
7. Skill Builder: Reference Materials for Human Resource Management 26
8. Skill Builder: Using Internet Search Engines to Conduct HR Research 28
International and Diversity Issues
9. Case: Managing Diversity: Johnson Chemical International 29
10. Incident: Too Much Diversity? 37
11. Case: African Gold, Inc.--Ethics and AIDS in the Workplace 38
12. Case: Selecting a Manager for a Nigerian Facility 40
13. Case: Fred Bailey: An Innocent Abroad 42
14. Incident: The Cultural Diversity Training Program 46
15. Skill Builder: Going International 48
The Legal and Regulatory Environment
16. Case: The Storage Room Massage: A Case of Sexual Harassment? 50
17. Case: Analyzing Promotion Data: Applying the 80% Rule 57
18. Case: Blowing the Whistle: Questionable Accounting Practices at Glenfair Electronics 61
19. Exercise: The Older Worker 63
20. Exercise: Is This Unlawful Discrimination? 65
21. Exercise: What Is Sexual Harassment? 70
22. Exercise: Understanding the Americans with Disabilities Act 73
23. Exercise: Group Debate Project 75
24. Incident: Giving Up Seniority to Accommodate a Disabled Colleague 79
25. Incident: The Employee with AIDS 80
26. Incident: "Beautyism" in the Workplace 81
27. Skill Builder: Data Analysis for Affirmative Action Plans 83
Part 2 Meeting Human Resource Requirements: Job Analysis/Design, Planning, Recruitment, and Selection
28. Case: Employee Layoffs at St. Mary's Hospital 93
29. Case: Strategic Human Resource Management 96
30. Case: The Bank Merger 99
31. Exercise: Which Employee Should Be Terminated? 106
32. Case: The Alternative Work Schedule 109
33. Exercise: Outsourcing Human Resource Management Functions 111
34. Exercise: Writing Job Descriptions 115
35. Exercise: Work and Family Issues 118
36. Skill Builder: Human Resource Forecasting Assignment 127
37. Skill Builder: From Welfare to Work 130
38. Skill Builder: Phased Retirement Options 133
Recruiting and Selection
39. Case: Recruiting Recreational Vehicle Surveyors 136
40. Case: Selecting Patient Escorts 139
41. Case: A Solution for Adverse Impact 142
42. Exercise: Evaluating the Recruiting Function 147
43. Exercise: Selection Decisions 152
44. Exercise: Selection Interview Role Play 162
45. Exercise: Which Selection Procedure Is Most Effective? 166
46. Incident: The Ethical Selection Dilemma at Integrity Motors 167
47. Incident: The Exit Interviews 169
48. Incident: Nepotism 170
49. Skill Builder: Evaluating Job Application Forms 171
50. Skill Builder: Staffing for a Telecommuting Job 173
Part 3 Developing Effectiveness in Human Resources: Training, Career Development, and Performance Appraisal
Orientation/Training/Career Development
51. Case: Career Development at Electronic Applications 177
52. Case: The Safety Training Program 179
53. Case: The Mentoring Problem at Walnut Insurance 181
54. Exercise: Conducting a Training Needs Assessment 184
55. Exercise: Design and Evaluation of Training Programs 187
56. Exercise: On-the-Job Training 193
57. Incident: The Orientation Problem 195
58. Skill Builder: Indentifying Training Needs Through Task Analysis 197
Performance Appraisal
59. Exercise: EvalSim--A Performance Evaluation Exercise 199
60. Exercise: Performance Appraisal Interview Role Play 205
61. Exercise: Debate: Which Performance Appraisal Format Is Most Effective? 208
62. Exercise: Ethical Performance Appraisal Issues 209
Part 4 Implementing Compensation and Security: Compensation, Incentives, Benefits, and Safety and Health
63. Case: The Overpaid Bank Tellers 215
64. Case: Rewarding Volunteers 218
65. Case: Managing Nonmonetary Compensation 222
66. Case: Controlling Employee Benefit Costs 225
67. Case: Evaluating Nontraditional Incentive Systems: Howe 2 Ski Stores 228
68. Exercise: Allocating Merit Raises 231
69. Exercise: Flexible Benefits Plan Choices 234
70. Exercise: Executive Perks 238
71. Exercise: WageSim--A Compensation Administration Exercise 240
72. Exercise: Ethical Compensation Dilemmas 246
73. Exercise: Developing Bioterrorism Policies and Procedures 250
74. Exercise: Safety and Health Programs 253
75. Incident: The Safety Problem 254
76. Incident: Retiree Health and Pension Benefits 255
77. Incident: Merit Increases 256
78. Incident: The Medical Leave Problem 258
79. Incident: The Educational Leave Problem 260
80. Incident: The Lost Vacation Days 262
81. Skill Builder: Applying the FLSA--Is This Job Exempt? 264
82. Skill Builder: Developing a Wage Structure 269
Part 5 Enhancing Employee Relations: Motivation, Employee Rights and Discipline, Labor Relations, and Collective Bargaining
Motivation and Discipline
83. Case: The Broken Employment Contract? 275
84. Case: The Drug Testing Problem at Standard Chemical 279
85. Case: Violence at Work: Westside Health Systems 284
86. Case: Surfing the Internet on Company Time 292
87. Incident: Can He Wear an Earring at Work? 294
88. Incident: Spiked Milk 295
89. Incident: Motivating and Maintaining Morale During Downsizing 297
90. Incident: The Awards Dinner 298
91. Incident: "She's Just a Temp" 300
92. Incident: Alan Garfield 301
93. Incident: Caught in the Act 302
94. Skill Builder: Writing/Developing Employee Discipline Policies 303
Labor Relations, Collective Bargaining, and Contract Administration
95. Case: Union Organizing at SGA Industries 304
96. Case: The Frustrated Quality Circle Team 309
97. Case: The Give Back: A Case of Union Busting 311
98. Exercise: Collective Bargaining Role Play--Bush Corporation 313
99. Exercise: Applying the NLRA 319
100. Exercise: Labor Arbitration 321
101. Skill Builder: Employee Communications During Union Campaigns 324
Part 6 Human Resource Audits/Term Assignments
102. Term Project Human Resource System Evaluation 327
103. Term Project Human Resource Manager Interview 334
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