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| Pt. I | Foundations of P/OM | 1 |
| 1 | Introduction to Production and Operations Management | 1 |
| 2 | Productivity and Quality | 33 |
| 3 | Tools for Analysis and Decision Making | 70 |
| Pt. II | Long-Term Planning and Decision Making | 113 |
| 4 | P/OM and Strategic Planning | 115 |
| 5 | Product Design and Development | 154 |
| 6 | Long-Term Capacity Planning | 188 |
| 7 | Facility Location and Distribution System Design | 221 |
| Pt. III | People and Technology | 257 |
| 8 | Process Technology and Automation | 259 |
| 9 | Process Design and Facility Layout | 302 |
| 10 | Reliability and Maintenance | 347 |
| 11 | Job Design and Human Resource Management | 367 |
| Pt. IV | Materials Management and Production Planning | 403 |
| 12 | Materials and Inventory Management | 405 |
| 13 | Just-in-Time Production | 444 |
| 14 | Decision Models for Inventory Management | 463 |
| 15 | Aggregate Production Planning and Master Scheduling | 499 |
| 16 | Material Requirements Planning | 536 |
| Pt. V | Scheduling and Control | 573 |
| 17 | Operations Scheduling and Production-Activity Control | 575 |
| 18 | Project Planning, Scheduling, and Control | 620 |
| 19 | Quality Control | 665 |
| Pt. VI | Conclusion | 713 |
| 20 | Competitive Advantage and World-Class Manufacturing | 715 |
| Supplementary Chapters | 724 | |
| A Forecasting and Time-Series Analysis | 724 | |
| B Computer Simulation | 750 | |
| C Decision Analysis | 768 | |
| D Waiting-Line Models | 778 | |
| E Linear Programming | 791 | |
| F The Transportation Problem | 815 |