Are You Being Served Yet?

Are You Being Served Yet?

by Ron Berger
     
 

Customer Service is one of those things that most companies claim they have, but very few understand it. Some even claim they have the best and hire uneducated people to operate it. Customer Service is actually the easiest thing to perform and most companies treat it as being the hardest. The mind set of most business people is that the main part of a business is

Overview

Customer Service is one of those things that most companies claim they have, but very few understand it. Some even claim they have the best and hire uneducated people to operate it. Customer Service is actually the easiest thing to perform and most companies treat it as being the hardest. The mind set of most business people is that the main part of a business is selling goods or a service and making a profit. It"s true that these need to be accomplished, but how to get people to buy your goods or services may very well depend on the kind of customer service you offer.

Product Details

ISBN-13:
9781424124855
Publisher:
Publish America
Publication date:
05/30/2006
Pages:
152
Product dimensions:
5.50(w) x 8.50(h) x 0.35(d)

Meet the Author

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >