The Art and Science of 360 Degree Feedback / Edition 1

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Overview

Develop outstanding organizations using 360? feedback!

Use 360? feedback to achieve your organization's goals and enhance employee performance. This exceptional tool shows you what makes for a successful 360? feedback program and how it can benefit your company. You'll learn the step-by-step process to implement a successful 360? feedback program.

You'll gain the skills to:

* Promote cultural change* Maximize employee excellence* Foster extraordinary teamwork

The Art and Science of 360? Feedback is the first and only single-volume guide to all the hows and whys of 360? feedback. It contains case studies and examples of major companies that have successfully implemented 360? feedback into their organizations. You'll learn the process for enlisting the support of and comittment to 360? feedback from others in your organization--a key ingredient for success that is often overlooked. Guidelines are also included for making the process smooth and painless for everyone involved.

360? feedback has the potential to bring about real, measurable change in the behavior of your employees. This remarkable how-to guide shows you exactly how to get those results. Order your copy today!

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Product Details

  • ISBN-13: 9780787908553
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 5/28/1997
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 304
  • Product dimensions: 6.00 (w) x 9.20 (h) x 0.95 (d)

Meet the Author

Richard Lepsinger is president of OnPoint Consulting. He is coauthor of three books, including Flexible Leadership: Creating Value by Balancing Multiple Challenges and Choices, The Art and Science of 360 Degree Feedback, first edition, and The Art and Science of Competency Models.

Anntoinette D. Lucia is president of West End Consulting, Inc. She is the coauthor of two books, The Art and Science of 360 Degree Feedback, first edition and The Art & Science of Competency Models.

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Table of Contents

Preface
The Authors
1 The ABCs of [actual symbol not reproducible] Feedback 3
2 The Uses of [actual symbol not reproducible] Feedback: A Tool for Strategic Change 23
3 The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback 47
4 Using Interviews to Augment [actual symbol not reproducible] Feedback 73
5 Creating Champions: Selling the Idea to Others in Your Organization 97
6 Gathering the Feedback: Tips on Administering the [actual symbol not reproducible] Process 119
7 Holding Up the Mirror: Presenting the Feedback 143
8 Creating Lasting Change: Follow-up Activities 173
9 Enhancing Performance Management Systems 197
Resource A Examples of [actual symbol not reproducible] Feedback 223
Resource B Checklist for Selecting a Questionnaire 255
Resource C Sample Worksheets for Feedback Analysis and Interpretation 259
Resource D [actual symbol not reproducible] Feedback Administration Flowchart 269
Notes 271
Index 279
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