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From the Publisher"What a gift to the training profession! Once again Jean haspackaged valuable tips, tools, and techniques to make everytrainer’s life easier and more complete. From setting alearning climate to administering tests; selecting an icebreaker tocompleting follow-up; how to facilitate case studies and roleplays; enhancing your training style—it’s all here! Adda CD for good measure and you have a bundle of brilliantbasics—you’ll wonder how you ever lived withoutthem!"
—Elaine Biech, ebb associates inc, author, Training forDummies and The Business of Consulting
"The Art of Great Training Delivery is a complete guidefor training success. Jean not only covers all the bases butprovides nuggets of training wisdom that will last an entirecareer. An invaluable resource for new and veteran trainers!"
—Mel Silberman, Ph.D., author, Training the ActiveTraining Way and Active Training
"Perfect for anyone who wants a detailed, analytical approach totraining—with enough tools and examples to make the conceptsapplicable to any training program. Written for both the new aswell as experienced trainer, there is something for everyone inthis thoroughly documented and researched book."
—Sharon Bowman, author,The Ten-Minute Trainer