The Art Of Managing Everyday Conflict / Edition 1

The Art Of Managing Everyday Conflict / Edition 1

5.0 5
by Erik A. Fisher, Steven W. Sharp
     
 

ISBN-10: 0275981843

ISBN-13: 9780275981846

Pub. Date: 04/01/2004

Publisher: ABC-CLIO, Incorporated

Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the hows and whys of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. According to the authors, conflict results from

Overview

Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the hows and whys of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. According to the authors, conflict results from the way in which one views one's personal power, views largely influenced by personal emotions. The authors, therefore, begin by a close consideration of personal emotions. They offer ways to pinpoint emotions and understand how they bring about the classic roles of the conflict scenario: Victim, Persecutor, Instigator, and Rescuer. The authors examine how emotions can serve productive purposes and how they can be used to minimize and eliminate serious conflict. The text includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises.

We all have power struggles affecting each of us in every stage of our life, nearly every day. We all get wrapped up in conflicts, but often have no idea how to resolve them. This book dicusses the hows and whys of conflict and provides easy-to-use solutions for most situations. The focus is on the role of emotion. Conflict results from the way in which we view our own power, and our views on power are largely influenced by our emotions. So we must begin by looking closely at our emotions. Fisher and Sharp guide us to pinpoint those and see how emotions move us into playing one of the classic roles in conflict - Victim, Persecutor, Instigator or Rescuer. And we learn how emotions can play productive purposes; how they can be used to minimize and remove serious conflict in our lives. The text includes vignettes, anecdotes, personal inventories, illustrations and concrete exercises.

While general readers will find this text of interest, it will also provide valuable information for students of psychology, sociology, business management, human resources and family studies.

Product Details

ISBN-13:
9780275981846
Publisher:
ABC-CLIO, Incorporated
Publication date:
04/01/2004
Edition description:
New Edition
Pages:
256
Product dimensions:
6.14(w) x 9.21(h) x 0.63(d)

Table of Contents

Acknowledgements

Dedication

Preface

Introduction

Hierarchal Power Systems and How They Cause Conflict

Equity Power Systems and How They Remove Conflict

The Problem with 'All or Nothing' Situations

The Players

The Role of Emotion

Communicating Emotion

Emotions Viewed as Strong or Powerful

Emotions Viewed as Weak or Less Powerful

Conflict and Power Struggles Within

Power and the Family

Power and Intimate Relationships

Power in the Workplace

Understanding Power Struggles and Conflict

So, What Do I Do Now? (Conflict Resolution Strategies)

Putting It All Together

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The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles 5 out of 5 based on 0 ratings. 5 reviews.
Anonymous More than 1 year ago
Guest More than 1 year ago
It's such a great tool to have at my fingertips when trying to solve problems and understand people in my daily life, including my role in it. You don't have to read it chapter by chapter to finally get the information you need. You can find the section that your needing the advice on,read it, and the tools to help you are there. I look forward to more of your books! Thank you
Guest More than 1 year ago
I have read a lot of self-help books in the past and I really enjoyed this one. It has a lot of useful tips to practice in daily life and it really helps you understand how emotions effect your interactions with other people. I finally can consciously identify the emotions I feel when dealing with the people in my life. This has helped to elimate many potential conflicts because I was able to change the outcome. I recommend this book highly.
Guest More than 1 year ago
As a woman who's always been highly emotional, I often thought that I would have to suffer this plight forever. After reading this book during a crisis period in my life, I am proof that we CAN control our emotions, if we try. This book offers insightful suggestions for dealing with everyday conflict in an easy-to-understand way. I found it very soothing to read because it gave me hope that my life was not as unmanageable as I once thought it was. Fisher's theories are bold but practical, and Sharp's easy style makes this a joy to read. I particularly loved the examples used to illustrate the suggestions. This book also contains illustrations, exercises, and an appeal to people in any walks of life that make this book so special. I believe 'The Art of Managing Everyday Conflict' can be beneficial to anyone. We all have conflicts, and we all have emotionns. Who among us can say we can always control them?
Guest More than 1 year ago
This book is excellent for helping the reader understand his/her emotions, the ways that other people influence our power, and how to form better relationships. I would recommend this book to anyone who wants to get more in touch with his/her feelings. This one is a keeper!