The Art Of Managing Everyday Conflict / Edition 1

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Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the hows and whys of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. According to the authors, conflict results from the way in which one views one's personal power, views largely influenced by personal emotions. The authors, therefore, begin by a close consideration of personal emotions. They offer ways to pinpoint emotions and understand how they bring about the classic roles of the conflict scenario: Victim, Persecutor, Instigator, and Rescuer. The authors examine how emotions can serve productive purposes and how they can be used to minimize and eliminate serious conflict. The text includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises.

We all have power struggles affecting each of us in every stage of our life, nearly every day. We all get wrapped up in conflicts, but often have no idea how to resolve them. This book dicusses the hows and whys of conflict and provides easy-to-use solutions for most situations. The focus is on the role of emotion. Conflict results from the way in which we view our own power, and our views on power are largely influenced by our emotions. So we must begin by looking closely at our emotions. Fisher and Sharp guide us to pinpoint those and see how emotions move us into playing one of the classic roles in conflict - Victim, Persecutor, Instigator or Rescuer. And we learn how emotions can play productive purposes; how they can be used to minimize and remove serious conflict in our lives. The text includes vignettes, anecdotes, personal inventories, illustrations and concrete exercises.

While general readers will find this text of interest, it will also provide valuable information for students of psychology, sociology, business management, human resources and family studies.

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Editorial Reviews

From the Publisher

"This is a helpful little book for people who deal with conflict in their professional, social, or personal lives or within themselves--that is, everyone. Written by a practicing therapist and a freelance writer in a clear, no-nonsense style that is free of jargon and strong on useful metaphors, the book examines the relationship between power and emotion in a wide variety of interpersonal relationships….Recommended. Lower- and upper-division undergraduates and above; general readers."



"The author gives you some clear revelations concerning conflicts that you will encounter in life; the emotions you will deal with and the why's of feeling as you feel….I enjoyed this work and plan on doing a little more study with this book and some self-examining. I think this book would profit all that take the time to read it and put into practice what is being told to them. An interesting spin, not boring, but very insightful."


MBR Bookwatch

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Product Details

  • ISBN-13: 9780275981846
  • Publisher: ABC-CLIO, Incorporated
  • Publication date: 4/1/2004
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 252
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.63 (d)

Meet the Author

ERIK A. FISHER is a licensed psychologist in Georgia. He has dedicated his career to the advancement of human potential in the physical, mental and spiritual realms.

STEVEN W. SHARP is a freelance and technical writer. He lives in Alabama.

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Table of Contents

1 Introduction 1
2 Hierarchical power systems and how they cause conflict 9
3 Equity power systems and how they remove conflict 21
4 The problem with all-or-nothing situations 29
5 The players 41
6 The role of emotion 59
7 Communicating emotion 69
8 Emotions viewed as strong or powerful 75
9 Emotions viewed as weak or less powerful 95
10 Conflict and power struggles within the self 113
11 Power and the family 123
12 Power and intimate relationships 151
13 Power in the workplace 175
14 Understanding power struggles and conflict 185
15 So, what do I do now? conflict resolution strategies 205
16 Putting it all together 227
App Comprehensive list of emotions 229
Notes 231
Bibliography 233
Index 235
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Customer Reviews

Average Rating 5
( 5 )
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Sort by: Showing all of 5 Customer Reviews
  • Anonymous

    Posted November 26, 2004

    Valuable tool at your fingertips!

    It's such a great tool to have at my fingertips when trying to solve problems and understand people in my daily life, including my role in it. You don't have to read it chapter by chapter to finally get the information you need. You can find the section that your needing the advice on,read it, and the tools to help you are there. I look forward to more of your books! Thank you

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  • Anonymous

    Posted July 21, 2004

    Very Helpful

    I have read a lot of self-help books in the past and I really enjoyed this one. It has a lot of useful tips to practice in daily life and it really helps you understand how emotions effect your interactions with other people. I finally can consciously identify the emotions I feel when dealing with the people in my life. This has helped to elimate many potential conflicts because I was able to change the outcome. I recommend this book highly.

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  • Anonymous

    Posted April 18, 2004

    Read this book!

    This book is excellent for helping the reader understand his/her emotions, the ways that other people influence our power, and how to form better relationships. I would recommend this book to anyone who wants to get more in touch with his/her feelings. This one is a keeper!

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  • Anonymous

    Posted April 30, 2004

    Feeling emotional? This book is for you.

    As a woman who's always been highly emotional, I often thought that I would have to suffer this plight forever. After reading this book during a crisis period in my life, I am proof that we CAN control our emotions, if we try. This book offers insightful suggestions for dealing with everyday conflict in an easy-to-understand way. I found it very soothing to read because it gave me hope that my life was not as unmanageable as I once thought it was. Fisher's theories are bold but practical, and Sharp's easy style makes this a joy to read. I particularly loved the examples used to illustrate the suggestions. This book also contains illustrations, exercises, and an appeal to people in any walks of life that make this book so special. I believe 'The Art of Managing Everyday Conflict' can be beneficial to anyone. We all have conflicts, and we all have emotionns. Who among us can say we can always control them?

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  • Anonymous

    Posted February 3, 2009

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Sort by: Showing all of 5 Customer Reviews

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