From the Publisher
"Ranging across history, from Charles Lindbergh to Sam Walton, the authors examine how savvy negotiators use persuasion - not confrontation-to achieve goals." -U.S. News & World Report
"Shell and Moussa have done something remarkable here, turning a mysterious, intuitive art into a clear, systematic science." -Robert B. Cialdini, author of Influence: Science and Practice
"Dale Carnegie's classic How to Win Friends and Influence People remains a standard for salespeople to this day, but [The Art of Woo] is more . . . relevant in ways that Carnegie's 70-year-old book cannot be." -Library Journal
"Many motivational books exhort readers to "sell yourself" to bosses and colleagues. This one counsels you to do so with self-awareness, finding a style that suits your strengths and weaknesses. The bottom line: woo wisely." -Time
"A fascinating book about how to pitch for gain and maintain long-term client relationships that are keys to success...Essential reading for anyone trying to get ahead of the pack in our competitive, global marketplace." -Robert Wolf, Former Chairman & CEO of UBS
Shell and Moussa (codirectors, Strategic Persuasion Workshop, Wharton Sch., Univ. of Pennsylvania) collaborate here to teach the art of persuading people in a way that is mutually beneficial, accomplished with the use of rhetoric and an understanding of the other person's problems. WOO is an acronym for "Winning Others Over." The title is a reference to (and play on) Sun Tzu's The Art of War, which takes a very different position: people are adversaries and a position of superiority is required to negotiate a favorable outcome. The Art of WOOis one of many books written to aid businesspeople in being more persuasive. Dale Carnegie's classic How To Win Friends & Influence Peopleremains a standard for salespeople to this day. Alan Kelly's recent The Elements of Influencelikewise has the tone of a war strategist who understands modern media as an aid in selling ideas. This book is gentler and more cerebral, and of course relevant in ways that Carnegie's 70-year-old book cannot be. Students of rhetoric, language arts, and marketing would all benefit from this book, so libraries of all sizes should consider purchasing.