Assertiveness: How To Be Strong In Every Situation

Assertiveness: How To Be Strong In Every Situation

by Conrad Potts, Suzanne Potts
     
 

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Time to put your foot down

You don't have to be pushy to get what you want. There are simple ways to assert yourself that will make you happier, healthier and more successful.

Assertiveness is about seeing the other person's viewpoint and being prepared to listen. The more flexible you are, the more choices you have about how you relate to others, and

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Overview

Time to put your foot down

You don't have to be pushy to get what you want. There are simple ways to assert yourself that will make you happier, healthier and more successful.

Assertiveness is about seeing the other person's viewpoint and being prepared to listen. The more flexible you are, the more choices you have about how you relate to others, and the more opportunities you have to resolve conflicts.

Packed with practical tools and techniques for dealing with a whole host of situations in work and life, you will learn how to:

  • Get the respect you deserve at work, deal with your boss and say 'no'
  • Get the best out of the people you work with
  • Handle difficult behaviour and cope with conflict
  • Be self-assured in meetings and presentations
  • Deal with your family, friends and neighbours, and challenging social occasions
  • Get the service you deserve from retailers, trades people and public services
  • Sustain your assertiveness and maintain your wellbeing and balance
Don't be a push over - learn how to make your voice heard and deal with any tricky situation with self-assurance and confidence.

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Product Details

ISBN-13:
9780857083685
Publisher:
Wiley
Publication date:
06/04/2013
Pages:
238
Sales rank:
1,384,027
Product dimensions:
5.50(w) x 8.40(h) x 0.70(d)

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