Assessing Organizational Performance in Higher Education by Barbara A. Miller Ph.D. | Paperback | Barnes & Noble
Assessing Organizational Performance in Higher Education / Edition 1

Assessing Organizational Performance in Higher Education / Edition 1

by Barbara A. Miller Ph.D.
     
 

ISBN-10: 0787986402

ISBN-13: 9780787986407

Pub. Date: 10/27/2006

Publisher: Wiley

The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both

Overview

The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both academic and administrative organization in higher education is a true innovation. Assessing Organizational Performance in Higher Education defines four types of assessment user groups, each of which has unique interest in organizational performance. This offers a new perspective on who uses performance results and why they use them. These varied groups emphasize that assessment results must be tailored to fit the needs of specific groups, that “one-size-fits-all” does not apply in assessment. An assessment process must be robust and capable of delivering the right information at the right time to the right user group. 

Product Details

ISBN-13:
9780787986407
Publisher:
Wiley
Publication date:
10/27/2006
Series:
Research Methods for the Social Sciences Series, #4
Edition description:
New Edition
Pages:
284
Product dimensions:
8.50(w) x 10.93(h) x 0.78(d)

Table of Contents

Tables, Figures, Exhibits, and Worksheets.

Foreword (Suzanne Swope).

Preface.

About The Author.

Chapter 1: Purpose of Assessment.

Chapter 2: Organizations as Systems: Internal Elements.

Chapter 3: Organizations as Systems: External Elements.

Chapter 4: Assessment Methods and Terminology.

Chapter 5: Defining and Measuring Organizational Performance.

Chapter 6: Creating and Maintaining Assessment Programs.

Glossary.

References.

Index.

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