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From the Publisher"Dr. Miller brings a wealth of experience, a depth of research,consultation at both private and public universities. . ."(Journal of College Student Development, 09-10/2007)
"The release of Assessing Organizational Performance inHigher Education by Barbara A. Miller could not be better timedin light of the need for greater accountability from publicentities... Dr. Miller brings a wealth of experience, a depth ofresearch, consultation at both private and public universities, andextensive knowledge of systems to each chapter of thispublication.... Assessing Organizational Performance in HigherEducation is a useful tool for those who are seeking meaningfulways to evaluate the effectiveness of their organization. Inaddition, graduate students and entry-level staff will find this aworthy primer to understanding the complexity of organizations andthe necessity for measurement." — Narbeth R. Emmanuel, SouthernIllinois University Edwardsville, in Journal of CollegeStudent Development, September/October 2007.