Attitudes In and Around Organizations

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Overview

Attitudes In and Around Organizations provides a concise summary of what we know about attitudes and suggests what we might discover by adopting novel means, both conceptual and methodological, for studying attitudes in and around organizations. The author provides an overview of the job satisfaction literature, including a redefinition of job satisfaction. In addition, he examines the various means by which attitudes have been measured; attitude formation and change; and the resistance of attitudes to change. Groups whose attitudes are organizationally relevant (customers, for example) are examined to illustrate how organizations affect the attitudes of people beyond their boundaries and to determine how organizations can influence salient attitudes in their environments. The concluding chapter offers the reader a view of the future and suggests ideas for future research. Students, researchers, consultants, and organizational decision makers will find this a relevant, engaging, thought-provoking resource.
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Editorial Reviews

Booknews
Reconsidering, but venturing beyond, job satisfaction in his study of the social psychology of attitudes in organizations, Brief (business and psychology, Tulane U.) demonstrates how attitudinal baggage bilaterally informs the changing workplace, its customers and other business contacts. Negative racial attitudes provide an exemplar of why this study of attitudes is "much ado about something." The reference list for business students, consultants, and organizational decision makers is an impressive 57 pages. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780761900962
  • Publisher: Sage Publications (CA)
  • Publication date: 6/8/1998
  • Series: Foundations for Organizational Science , #9
  • Pages: 280
  • Product dimensions: 6.20 (w) x 9.00 (h) x 0.90 (d)

Table of Contents

Introduction to the Series
Preface
1 Attitudes: Much Ado About Something 1
2 Job Satisfaction Reconsidered 9
3 The Social Psychology of Attitudes: A Little of This, A Little of That 49
4 Job Satisfaction Redux 85
5 Attitudinal Baggage: Negative Racial Attitudes as an Exemplar 119
6 Goodwill: An Attitudinal Perspective 151
7 The Study of Attitudes in the Organizational Sciences as History 171
Postscript 183
References 185
Author Index 243
Subject Index 260
About the Author 266
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