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How can you start a culture of feedback that improves your organization?
Turn to page 27.
Want to know the most important word to an auditor?
Turn to page 65.
Do you train people to interrupt you? Want to stop?
Turn to page 106.
What is the single biggest opportunity to improve your audit?
Turn to page 172.
Want to hear about the funnier side of auditing?
Turn to the "You Know You Are an Auditor When..." Appendix on page 227.
Praise for Auditing Leadership: The Professional and Leadership Skills You Need
"From networking to e-mail, from team-building to selling yourself, Brian shows how to create a well-organized and effective working life. Although aimed at auditors, the countless ideas put forth in this book can be used by individuals in every field to grow and become more successful in their chosen careers. In fact, one particular assertion summed up the entire thesis for me: 'success is a mind-set, not a finish line.' Kush offers a multitude of unique and creative suggestions for establishing that mind-set."
—Joe Hoyle, Associate Professor of Accounting, University of Richmond, and cofounder, www.CPAreviewforFREE.com
"Auditing Leadership is a must-read for new graduates and a solid resource for seasoned professionals. Brian Kush has taken a wide range of best practice advice and distilled it into a fantastic handbook for the auditing profession."
—Andrew Prather, CPA, Shareholder, Clark Nuber PS
"Brian's book takes you beyond the technical skills of auditing to help you become both a professional and a leader. The scope of topics covered is impressive, from e-mail communications to accountability to planning your future. The book includes sound, actionable advice that will benefit auditors at all stages of their careers, from staff to partner."
—Louise M. Peabody, CPA, Member, Watkins Meegan, LLC
About the Author.
PART I PROFESSIONAL INTERACTION AND REFLECTION SKILLS.
CHAPTER 1 Where Are You Going?
Your Core Values.
Roles, Mission, Values: Tying It All Together.
CHAPTER 2 Selling Number One.
Continuously Selling Yourself.
Branding versus Selling.
CHAPTER 3 Feedback Equals Money.
Sources of Feedback.
Feedback Is Contagious.
Specific Feedback Rocks!
A Feedback Culture Can Start with You.
CHAPTER 4 The Audit Cheerleader.
Belief Is Mandatory.
Conflict Is Healthy.
Positivity Is Contagious.
Enemies Are Counterproductive.
PART II NETWORKING SKILLS.
CHAPTER 5 Your Social Capital.
Your Circle of Trust.
Strengthen Your Capital.
CHAPTER 6 The First Step in Networking.
Approach Networking as Relationship-Building.
PART III TIME MANAGEMENT AND PERSONAL PRODUCTIVITY SKILLS.
CHAPTER 7 The Most Important Word to an Auditor.
Understand More by Asking “Why?”.
CHAPTER 8 The Problem with To-Do Lists.
To-Do Lists Can Create Guilt.
Create Action Lists.
Reconcile To-Do Lists with Goals.
Prioritization of To-Dos—It’s Impossible!
CHAPTER 9 The Power of Time-Blocking.
Schedule Buffer Time.
Time-Block Commitments, or Say “No!”
Planning Your Day by Using Time-Blocking.
Time-Block Away Distractions.
CHAPTER 10 The Power of Routines.
Routines and Habits.
Identifying Proactive, Healthy Routines.
Give Them a Name.
Group Routines Require Group Buy-In.
Create Accountability Related to Your Routines.
CHAPTER 11 Do You Train Your People to Interrupt You?
Are You Too Accessible?
Empower People More So They Interrupt You Less.
CHAPTER 12 Do You Have Commitment Issues?
Be Aware of All Commitments.
CHAPTER 13 Reengineer Your E-mail Practices.
How Much Are You E-mailing?
Challenge E-mails without Substance.
What’s in an E-mail?
E-mail Subject Headers.
E-mail Habits of Others.
How Often Should You Check E-mail?
PART IV COMMUNICATION SKILLS.
CHAPTER 14 Effective Opining.
What Is Your Advice Process?
CHAPTER 15 Are You a Filler-holic?
Conversation Word Fillers.
Writing Word Fillers.
CHAPTER 16 Why We Love PowerPoint Slides.
What Is Your Objective in Making a Presentation?
Present with the Audience in Mind.
Preparing a Presentation with Purpose.
CHAPTER 17 One Way to Avoid Office Rage.
Your Confrontation Style?
Turn Anger into Problems and Solutions.
PART V CLIENT RELATIONSHIP SKILLS.
CHAPTER 18 Who Is the Puppet Master?
Who Is Pulling the Strings?
The Single Biggest Opportunity to Improve Your Audit?
Stop Managing “Clients.”
The First Step in Client Management.
Stop “Managing” Clients.
CHAPTER 19 What Hat Are You Wearing?
How Many Hats Are You Wearing?
Audit Your Audits.
CHAPTER 20 Be Memorable.
Remind Clients of Your Value.
Turn “Messing Up” into “Stepping Up”.
Let Clients Guide You.
One Client at a Time.
PART VI TEAMBUILDING AND REFLECTION SKILLS.
CHAPTER 21 Prepare to Be Fired.
Prepare to Be Fired from the Very Beginning: Leadership Transition.
Add More Responsibilities.
They See, They Do.
The “Open Door” Leader.
Teach Your Teams to Seek Complaints.
Ponder Your Future Often.
CHAPTER 22 Now Where Are You Going?
Success Is a Mind-Set, Not a Finish Line.
Awareness Unlocks Who You Are.
What Are the Leadership Skills You Uncovered and Want to Develop?
APPENDIX You Know You Are an Auditor When . . . .
Afterword and Acknowledgments.