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Preface.
Introduction.
Shortcut Quiz.
Part One: The Know-Why.
Back-Road Basics.
If You're Not a Shortcut You're Taking Up Too Much Space.
Are You a Shortcut or Bottleneck?
Determining Your Value.
Anatomy of a Bottleneck.
Shortcuts Save Time.
Part Two: The Know-What.
Make It Easier, Make It Better, Make More Money.
The Shortcut of Efficiency (Easier).
Organize Your Info.
Unload the Overload.
Scoop It Up.
The Washed-Up Shortcut.
Raise Your Hand.
Get Some Screen Time.
Rule the Rules.
Become the Master.
Find the Flow.
Train Your Brain.
Incite Your Insights.
Throw Some Spice on the Grill.
Use the White Space.
Excel as a White Belt First.
Get Framed.
Be the Influencer.
Part Three: The Know-How.
Image.
The Care and Feeding of Your Shanti.
Attitude.
Emotional Intelligence.
Focus.
Meaning.
Humor: The Secret Weapon of Shortcuts Everywhere.
“Yes”: Why It's Usually the Right Answer.
Choices.
Stickiness.
Responsibility.
Feelings.
Context.
Part Four: The Shortcut as a Company.
Shortcuts Transform.
Shortcut Paradise.
Shortcuts Here, There and Everywhere.
Shortcuts Remember When…
Part Five: The Long and Shortcut of It.
The Lessons of the Shortcut Have Always Been There.
Epilogue.
Appendix: Shortcut Quiz Answers.
References.
Bibliography.
About the Author.
Index.
Business consultant Scott G. Halford helps employees boost their emotional intelligence (EI), the capacity to assess and influence the emotions of other people. He coined the term "Shortcuts" to describe emotionally intelligent people - and companies - who make life better for their customers and cohorts. Companies prize employees with strong EI skills because consumers would rather deal with people who treat them well and make them feel good. Halford explains how you and your company can become shortcuts. Much of his information is old-fashioned common sense: Make yourself indispensable, maintain a positive attitude, and treat everyone around you with solicitude and respect. However, Halford blends these venerable verities with timely, in-the-know tips on how individuals and firms can pull onto the shortcut superhighway. He believes that anyone who doesn't become a shortcut is shortchanging his or her career, and he tells you why. getAbstract finds that his book can help you and your business make short work of your transformation to shortcut status in the shortest possible time.
Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.MattBreedenMD
Posted January 19, 2009
Scott Halford¿s ¿Be a Shortcut¿¿ is the perfect instruction manual for success in business today; as part of a small private practice, I have given copies of Halford¿s book to each of our employees as a means to sparking excellence and pride in the office. ¿Be a Shortcut¿ combines humor and truth in ways that make his learning points easy and immediately accessible, and I am excited to see how incorporating these exercises into our lives and our work-spaces will bring future success.<BR/><BR/>Matthew P Breeden, MD
Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.Anonymous
Posted January 11, 2009
Scott has done a marvelous job of creating a positive label for a critical role at all levels of management. Understanding and training staff on the importance of a shortcut to management and their own individual success will be a major benefit to the business world.
Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.Anonymous
Posted January 26, 2012
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Posted January 12, 2009
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