Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively / Edition 1
  • Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively / Edition 1
  • Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively / Edition 1

Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively / Edition 1

by Craig E. Runde, Tim A. Flanagan
     
 

Dealing effectively with conflict is difficult for any leader. Some try to avoid conflict and wish it would just go away, while others tend to get angry and lash out at others in ways they later regret. Poorly managed conflict creates enormous costs in the form of wasted management time, high turnover, and lawsuits. How can leaders assess how they currently handle

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Overview

Dealing effectively with conflict is difficult for any leader. Some try to avoid conflict and wish it would just go away, while others tend to get angry and lash out at others in ways they later regret. Poorly managed conflict creates enormous costs in the form of wasted management time, high turnover, and lawsuits. How can leaders assess how they currently handle conflict and develop the skills they need to deal with conflict more effectively?

Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.

The book describes assessments that can give leaders insight into how they currently approach conflict and offers suggestions for becoming a conflict competent leader. Leadership experts Craig E. Runde and Tim A. Flanagan show leaders how to implement constructive approaches to conflict while avoiding ones that lead to destructive outcomes.?Becoming a Conflict Competent Leader also shows how to ensure that organizational structures support constructive approaches to conflict management and resolution.

Keep up with new developments in conflict competent leadership at the authors' Web site: www.conflictcompetentleader.com.

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Product Details

ISBN-13:
9780787984700
Publisher:
Wiley
Publication date:
10/27/2006
Series:
J-B CCL (Center for Creative Leadership) Series, #34
Edition description:
Older Edition
Pages:
240
Product dimensions:
6.40(w) x 9.29(h) x 0.87(d)

Table of Contents

Foreword ix
John R. Alexander

Preface xi

1. The What and Why of Conflict Competent Leaders 1

2. Understanding Conflict Dynamics 19

3. Self-Awareness, Self-Control 37

4. Preventing Destructive Responses to Conflict 65

5. Fostering Constructive Responses to Conflict 115

6. Building Conflict Competent Organizations 167

Epilogue 187

Resources 191

References 195

The Authors 199

Index 201

About the Center for Creative Leadership 213

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