Becoming an Effective Health Care Manager: The Essential Skills of Leadership / Edition 1

Becoming an Effective Health Care Manager: The Essential Skills of Leadership / Edition 1

by Len Sperry, Len Sperry
     
 

ISBN-10: 1878812866

ISBN-13: 9781878812865

Pub. Date: 03/01/2003

Publisher: Health Professions Press

Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager. Building on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's

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Overview

Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager. Building on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's years of direct experience, this book actively teaches both students and practitioners the relational, operational, and analytical skills that are necessary-and surprisingly rare-in today's health care management arena. Dramatically increase productivity and employee commitment and place yourself ahead of the pack by honing these financial and organizational management skill sets: motivation counseling and interviewing time and stress management strategic planning communication budgeting teamwork personnel management delegation resource management conflict management staff coaching Each chapter is like a mini-workshop in each skill set, featuring learner-friendly objectives, self-assessment tools, case studies, real-world individual and small-group exercises, and review questions. As a health care supervisor, you can improve your own leadership skills or mold exceptional leader-managers among your staff using this highly practical guide in workshops and continuing education seminars. Undergraduate and graduate students in health and nursing administration can learn essential skills that have been glaringly absent from curricula. Get Becoming an Effective Health Care Manager and help yourself or your students along the journey of becoming and then being an effective leader.

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Product Details

ISBN-13:
9781878812865
Publisher:
Health Professions Press
Publication date:
03/01/2003
Edition description:
New Edition
Pages:
289
Product dimensions:
6.00(w) x 9.00(h) x 0.60(d)

Table of Contents

About the Author
Preface
Acknowledgments
Step IBecoming an Effective Leader in Health Care Management1
Step IIMastering the 12 Essential Skills19
Skill 1Galvanizing Commitment and Motivation21
Skill 2Maximizing Team Performance41
Skill 3Delegating to Maximize Performance59
Skill 4Communicating Effectively and Strategically75
Skill 5Negotiating and Managing Conflict and Difficult Employees99
Skill 6Coaching for Maximum Performance and Development119
Skill 7Counseling and Interviewing for Maximum Performance and Development137
Skill 8Thinking and Deciding Strategically163
Skill 9Mastering the Budgeting Process179
Skill 10Mastering and Monitoring Financial and Human Resources195
Skill 11Evaluating Organizational and Personal Resources and "Fit"225
Skill 12Managing Stress and Time Effectively243
Step IIIBeing an Effective Leader in Health Care Management263
References279
Index283

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