Becoming an Effective Health Care Manager: The Essential Skills of Leadership / Edition 1

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Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager. Building on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's years of direct experience, this book actively teaches both students and practitioners the relational, operational, and analytical skills that are necessary-and surprisingly rare-in today's health care management arena. Dramatically increase productivity and employee commitment and place yourself ahead of the pack by honing these financial and organizational management skill sets: motivation counseling and interviewing time and stress management strategic planning communication budgeting teamwork personnel management delegation resource management conflict management staff coaching Each chapter is like a mini-workshop in each skill set, featuring learner-friendly objectives, self-assessment tools, case studies, real-world individual and small-group exercises, and review questions. As a health care supervisor, you can improve your own leadership skills or mold exceptional leader-managers among your staff using this highly practical guide in workshops and continuing education seminars. Undergraduate and graduate students in health and nursing administration can learn essential skills that have been glaringly absent from curricula. Get Becoming an Effective Health Care Manager and help yourself or your students along the journey of becoming and then being an effective leader.

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Editorial Reviews

Doody's Review Service
Reviewer: Fang Sun, PhD (California State University Dominguez Hills)
Description: The book discusses the 12 skills of leadership that are essential for healthcare managers.
Purpose: The purpose of the book, according to the author, is to provide readers with a practical manual for developing and enhancing the essential skills needed to become more effective and successful healthcare managers. It is certainly a worthy objective to pursue, which will help to address the shortage of skillful, effective healthcare managers in the U.S. today. The book meets the objective very well.
Audience: It is both the author's intention and my judgment that the book targets healthcare management students and practitioners. With his years of experience in healthcare management as an educator and a practitioner, the author is a credible authority.
Features: The book covers the leadership skills of healthcare managers in three key functional skill set areas: operational (team performance, commitment and motivation, delegation, and time and stress management), relational (communications, negotiation and conflict management, coaching, and counseling and interviewing), and analytic (budgeting, managing financial and human resources, strategic thinking and decision making, and evaluating organizational and personal resources). The discussion of each skill is conducted in a concise and straightforward way. The unique features, which I found very helpful, include self-assessment for identifying the learner's current skill level, a set of review questions to assess learning outcomes for each skill, and case examples illustrating the successful use of the skills.
Assessment: The book is full of practical information that can help healthcare managers to become more effective and successful. The book is well worth reading by healthcare management students and practitioners alike.

3 Stars from Doody
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Product Details

  • ISBN-13: 9781878812865
  • Publisher: Health Professions Press
  • Publication date: 3/1/2003
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 289
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.60 (d)

Table of Contents

About the Author
Step I Becoming an Effective Leader in Health Care Management 1
Step II Mastering the 12 Essential Skills 19
Skill 1 Galvanizing Commitment and Motivation 21
Skill 2 Maximizing Team Performance 41
Skill 3 Delegating to Maximize Performance 59
Skill 4 Communicating Effectively and Strategically 75
Skill 5 Negotiating and Managing Conflict and Difficult Employees 99
Skill 6 Coaching for Maximum Performance and Development 119
Skill 7 Counseling and Interviewing for Maximum Performance and Development 137
Skill 8 Thinking and Deciding Strategically 163
Skill 9 Mastering the Budgeting Process 179
Skill 10 Mastering and Monitoring Financial and Human Resources 195
Skill 11 Evaluating Organizational and Personal Resources and "Fit" 225
Skill 12 Managing Stress and Time Effectively 243
Step III Being an Effective Leader in Health Care Management 263
References 279
Index 283
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