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Doody's Review ServiceReviewer: Fang Sun, PhD (California State University Dominguez Hills)
Description: The book discusses the 12 skills of leadership that are essential for healthcare managers.
Purpose: The purpose of the book, according to the author, is to provide readers with a practical manual for developing and enhancing the essential skills needed to become more effective and successful healthcare managers. It is certainly a worthy objective to pursue, which will help to address the shortage of skillful, effective healthcare managers in the U.S. today. The book meets the objective very well.
Audience: It is both the author's intention and my judgment that the book targets healthcare management students and practitioners. With his years of experience in healthcare management as an educator and a practitioner, the author is a credible authority.
Features: The book covers the leadership skills of healthcare managers in three key functional skill set areas: operational (team performance, commitment and motivation, delegation, and time and stress management), relational (communications, negotiation and conflict management, coaching, and counseling and interviewing), and analytic (budgeting, managing financial and human resources, strategic thinking and decision making, and evaluating organizational and personal resources). The discussion of each skill is conducted in a concise and straightforward way. The unique features, which I found very helpful, include self-assessment for identifying the learner's current skill level, a set of review questions to assess learning outcomes for each skill, and case examples illustrating the successful use of the skills.
Assessment: The book is full of practical information that can help healthcare managers to become more effective and successful. The book is well worth reading by healthcare management students and practitioners alike.