Becoming an Extraordinary Manager: The 5 Essentials for Success / Edition 1

Becoming an Extraordinary Manager: The 5 Essentials for Success / Edition 1

by Leonard Sandler
     
 

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ISBN-10: 0814480659

ISBN-13: 9780814480656

Pub. Date: 10/31/2007

Publisher: AMACOM Books

Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager

Overview

Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on “understanding” principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including:
• why it’s critical to be interested in, rather than interesting to, their people
• the best ways to motivate their team
• effective interviewing techniques
• conducting a performance review
• time management
• introducing change
• delegation
• thinking and acting about their people positively (the self-fulfilling prophecy)
• building a high-performance team
• retaining top talent
• handling performance problems
• listening

Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.

Product Details

ISBN-13:
9780814480656
Publisher:
AMACOM Books
Publication date:
10/31/2007
Edition description:
New Edition
Pages:
256
Sales rank:
1,146,336
Product dimensions:
6.00(w) x 9.00(h) x 0.54(d)
Age Range:
17 Years

Table of Contents

Contents

List of Figures ix

Foreword by Kush Mirchandani xi

Acknowledgments xiii

1 Introduction 1

2 Moving Up to Manager: How to Get and Begin the Job 11

Section I: Motivating Others

3 The Principles of Motivation 35

4 What People Really Want 60

Action Items for Developing Your Ability to Motivate Others 74

Section II: Attracting and Retaining Top Talent

5 Interviewing: Choosing the Best from the Rest 79

6 Retaining Top Talent 95

Action Items for Developing Your Ability to Attract and Retain Top Talent 106

Section III: Planning and Organizing Your Group’s Performance

7 Building Capability and Accountability 111

8 It’s About Time! 134

Action Items for Developing Your Ability to Plan and Organize Your Group’s Performance 143

Section IV: Driving Results Through Your Organization

9 Managing Employee Performance 147

10 Introducing Change: From ‘‘Woe!’’ to ‘‘Wow!’’ 163

11 Maintaining Your Sanity: Handling Performance Problems 175

Action Items for Developing Your Ability to Drive Results Through Your Organization 183

Section V: Lifelong Development

12 Career Planning 189

13 A Look to the Future 215

Action Items for Developing Your Ability to Develop Others 222

Appendix: Job Satisfaction Survey Details 225

Bibliography 233

Index 235

About the Author 241

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