- Shopping Bag ( 0 items )
Posted February 11, 2013
Watch out! It says that it comes with the kit but the book showed up twice without! I called customer service and they said they would send a new one and pay for return shipping. The second book came without both the access kit and the return shipping slip. The second call ended with the customer service guy saying that the book comes from a THIRD PARTY SELLER and that I would have to wait 24 to 72 hours for an email. I asked if I could call them and he said No, I would have to wait for the email. So, of course the email never came. I had to call a third time to get a label to return both books. In the mean time since my class has already started. I have to buy the online access on the Pearson website with the virtual book. Bad thing is I can't resell a virtual book. Virtual book is just like the hard dopy. It is set up nice! It would be good for those who are out of practice or aren't strong in math.Was this review helpful? Yes NoThank you for your feedback. Report this reviewThank you, this review has been flagged.