Behind the Door: The Dark Truths and Untold Stories of the Cecil Hotel

by Amy Price

Overview

The disturbing true story of the notorious Cecil Hotel in downtown LA, by its general manager for a decade and star of the controversial Netflix documentary series Crime Scene: The Vanishing at the Cecil Hotel.

When Amy Price took a temporary design job at an Art Deco hotel in Los Angeles to help a friend, she had no idea the path it would lead her down. Before long, she would become manager of the Cecil Hotel, seeking to make it more welcoming and correct its notoriety, not helped by sitting at the foot of Skid Row, or the fact that since its opening in 1927, there had been any number of deaths by suicide, and residents such as serial killers Richard Ramirez and Jack Unterweger.

She cared about guests and residents alike, though she faced challenges on many fronts, with over eighty people dying during her decade of service. Among them was Elisa Lam, whose tragic death became the subject of a Netflix documentary series that captivated millions and led to its own controversies and unwarranted personal attacks on Amy.

For the first time, Amy delves into her experiences at the Cecil Hotel. Equal parts memoir, true-crime, and cultural history, Behind the Door is essential to understanding one of America’s most enigmatic hotels.

Product Details

ISBN-13:	9780063257672
Publisher:	HarperCollins
Publication date:	10/03/2023
Sold by:	HARPERCOLLINS
Format:	eBook
Pages:	240
Sales rank:	10,198
File size:	4 MB

About the Author

Amy Price is the former general manager of downtown Los Angeles’s notorious Cecil Hotel. She lives with her dogs in West Hollywood.

Editorial Reviews

The Cecil has a macabre reputation… Price’s colorful disclosures as well as her descriptions of the vagaries of life in the hospitality industry’s seedier corners will likely intrigue readers… Many readers will be entertained.” — Booklist

"True-crime and tabloid fans will devour this spicy tell-all." — Library Journal

From the Publisher

09/01/2023

The former general manager of an infamous hotel on Los Angeles's Skid Row has tales to tell. Price became famous via Netflix's 2021 docuseries Crime Scene: The Vanishing at the Cecil Hotel, which was about the death of hotel guest Elisa Lam, a troubled Canadian student who went missing. Her body was found two weeks later in a water tank on the hotel roof. While not essential, watching the series or at least reading a reputable news article about Lam's tragic death would help readers. Price's tone is matter-of-fact, even when describing morbid events. The book traces the author's life from Detroit to California. She spent 10 years working at the Cecil Hotel and recounts bizarre behavior by guests, her love of the staff, and a tumultuous personal life. She also addresses the Netflix production, Lam's death, and its effects on her, the staff, and those falsely accused by YouTube sleuths of killing Lam. The book concludes with a series of staff notes about guests' unbelievable actions and activities. VERDICT True-crime and tabloid fans will devour this spicy tell-all.—Harry Charles

Library Journal

2023-06-29
A jewelry maker and interior designer’s account of an unexpected career path that led her to working at a hotel for the down and out.

When Price took a three-day gig redesigning rooms at the Cecil Hotel, she never dreamed it would lead to a 10-year association with what some called the deadliest, most haunted building in Los Angeles. Numerous suicides and unexplained deaths—like that of Elisa Lam, a young woman who died in the hotel water tank—had taken place there, and serial killer Richard Ramirez had once been a patron. In addition to accommodating travelers and other transients, the Cecil also served as a long-term residence for drug dealers and addicts as well as mentally ill people like the Vietnam veteran who never cleaned his room and the woman who never went outside. Price links the fascination she developed for the Cecil—its grand exterior and its foul-smelling, threadbare interiors—with a curiosity born out of a sheltered childhood and “naïve” beliefs that “everyone is created equal.” Her interactions with residents and the illegal immigrants who worked at the hotel quickly educated her in the realities of poverty and social injustice. Price climbed the ranks to become the Cecil’s ever enthusiastic general manager. Yet from this pinnacle, she witnessed not only the downfall of the Cecil’s director of operations, but also the collapse of projects meant to fund a hotel always operating “just above the red.” Even after her job ended, problems—including a disparaging Netflix documentary about the hotel—still dogged Price, for whom the Cecil remained a “beautiful disaster” that “change[d] [her] forever.” Price’s journey from innocence to worldliness is appealing, but the narrative anecdotes—especially those related to the Cecil—sometimes seem haphazardly connected, while character portraits occasionally come across as underdeveloped. These issues transform an otherwise promising narrative into a less-than-compelling reading experience.

A heartfelt but flawed memoir.

Kirkus Reviews