The Best of the Gallup Management Journal 2001-2007

The Best of the Gallup Management Journal 2001-2007

5.0 1
by Geoffrey Brewer
     
 

Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses: their employees and customers. This book features articles from the first seven years of the journal that could not be more relevant today, as executives continue to struggle with the transition into a 21st century

See more details below

Overview

Since 2001, the Gallup Management Journal has provided leaders with essential insights into managing the human side of their businesses: their employees and customers. This book features articles from the first seven years of the journal that could not be more relevant today, as executives continue to struggle with the transition into a 21st century global economy. A range of voices is included in these pages. A Ritz-Carlton executive tells how his company is reinventing its world-class brand, while a leader at Ann Taylor describes how the retailer invests in talent. Nobel Prize winner Daniel Kahneman probes how customers think, while one of the founding fathers of the Internet, Vinton Cerf, speculates on the future of a connected world. With its lively writing and penetrating, research-driven insights, The Best of the Gallup Management Journal 2001-2007 is essential reading for leaders who want to engage employees and customers in a hyper-competitive and ever-changing global economy.

Read More

Product Details

ISBN-13:
9781595620194
Publisher:
Gallup Press
Publication date:
12/28/2007
Pages:
320
Product dimensions:
5.90(w) x 9.10(h) x 1.10(d)

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >