Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process

Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process

by David K. Carr, Henry J. Johansson
     
 
Proven tools for ensuring reenginering success! Why do some reengineering efforts succeed while others fail? Famed consulting firm Coopers & Lybrand recently conducted an in-depth survey that sought to resolve this frustrating question. Based on their blue-chip research,Best Practices in Reengineering,by C&L's David K. Carr and Henry J. Johansson,details the

Overview

Proven tools for ensuring reenginering success! Why do some reengineering efforts succeed while others fail? Famed consulting firm Coopers & Lybrand recently conducted an in-depth survey that sought to resolve this frustrating question. Based on their blue-chip research,Best Practices in Reengineering,by C&L's David K. Carr and Henry J. Johansson,details the turnaround strategies that have boosted performance at such major companies as Aetna,Ford,and FedEx—and also spells out why reengineering attempts so often go wrong. Here's a complete,easy-to-follow assessment of every key planning and control aspect of reengineering,including: the how and why of team building; process selecting and visioning; managing change; using tools; building links to business strategy; assessing the competition; listening to customers; much more.

Editorial Reviews

Booknews
Shows CEOs, managers, and business process reengineering (BPR) team members how to benefit from BPR implementation, relying on an in-depth international study of 47 companies, such as Aetna, Chevron, and AlliedSignal, that have reduced costs, compressed cycle time, and improved customer service through BPR techniques. Outlines the fundamental differences between BPR and TQM and demonstrates how to link business strategy with BPR objectives. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

ISBN-13:
9780070112247
Publisher:
McGraw-Hill School Education Group
Publication date:
03/01/1995
Pages:
210
Product dimensions:
6.24(w) x 9.27(h) x 0.94(d)

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