Best Practices in Talent Management: How the World's Leading Corporations Manage, Develop, and Retain Top Talent / Edition 1

Hardcover (Print)
Buy New
Buy New from BN.com
$75.00
Used and New from Other Sellers
Used and New from Other Sellers
from $67.05
Usually ships in 1-2 business days
(Save 32%)
Other sellers (Hardcover)
  • All (13) from $67.05   
  • New (10) from $67.05   
  • Used (3) from $74.99   

Overview

Praise for Best Practices in Talent Management

"This book includes the most up-to-date thinking, tools, models, instruments and case studies necessary to identify, lead, and manage talent within your organization and with a focus on results. It provides it all—from thought leadership to real-world practice."

Patrick Carmichael

head of talent management, refining, marketing, and international operations, Saudi Aramco

"This is a superb compendium of stories that give the reader a peek behind the curtains of top notch organizations who have wrestled with current issues of talent management. Their lessons learned are vital for leaders and practitioners who want a very valuable heads up."

Beverly Kaye

Founder/CEO: Career Systems International and Co-Author, Love 'Em or Lose m

"This is a must read for organization leaders and HR practitioners who cope with the today's most critical business challenge—talent management. This book provides a vast amount of thought provoking ideals, tools, and models, for building and implementing talent management strategies. I highly recommend it!"

Dale Halm

Organization Development Program Manager, Arizona Public Service ?

"If you are responsible for planning and implementing an effective talent and succession management strategy in your organization, this book provides the case study examples you are looking for."

Doris Sims

Author, Building Tomorrow's Talent

"A must read for all managers who wish to implement a best practice talent management program within their organization"

Fariborz Ghadar

William A. Schreyer Professor of Global Management, Policies and Planning Senior Advisor and Distinguished Senior Scholar Center for Strategic and International Affairs Founding Director Center for Global Business Studies

Read More Show Less

Product Details

  • ISBN-13: 9780470499610
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 12/30/2009
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 336
  • Sales rank: 745,239
  • Product dimensions: 7.20 (w) x 9.30 (h) x 1.00 (d)

Meet the Author

Marshall Goldsmith, Ph.D., is one of a select few advisors who have been asked to work with over 120 major CEOs and their management teams. A prolific author, his book What Got You Here Won't Get You There was ranked as the #1 best-selling business book by the The New York Times and The Wall Street Journal. For ten years, he served as a member of the Board of the Peter Drucker Foundation.

Louis Carter is the Founder and CEO of the Best Practice Institute, and a world-renown leadership and organization change advisor. He is the author of over nine books on best practices including Change Champion's Fieldguide and Best Practices in Leadership Development and Change.

Best Practice Institute (BPI) is an association of executives and leaders who share and pioneer best methods of organizational change. Best Practice Institute produces online learning sessions, webinars, Benchmark Research Groups, publications, and certification programs. (www.bpiworld.com)

Read More Show Less

Table of Contents

Introduction (Louis Carter).

Acknowledgments.

How to Use This Book.

1 Avon Products, Inc. (Marc Effron).

Introduction.

A Success-Driven Challenge.

The Turnaround.

The Talent Challenge.

Execute on the “What,” Differentiate with “How”.

From Opaque to Transparent.

From Complex to Simple.

From Egalitarian to Differentiated.

From Episodic to Disciplined.

From Emotional to Factual.

From Meaningless to Consequential.

The Results of a Talent Turnaround.

Measuring the Talent Turnaround's Success.

2 Bank of America (Brian Fishel and Jay Conger).

Introduction.

Leadership Development Activities for Executive Leaders.

Lessons for Designing On-Boarding for Executive Leaders.

3 Corning Incorporated (Richard A. O'Leary, Gary Jusela, and Heath N. Topper).

Introduction.

The Business Case for the Accelerated Development of Corning Program Managers.

The Design Flow: Two Weeks of Experiential Learning with an Interim. Period of Coaching and Mentoring.

Outcomes and Next Steps for Growing the Talent Pipeline of Program Leaders.

Next Steps.

4 Customer and Enterprise Services Division (CES) (Michael Schecter, John Parker, and Judy Zaucha).

Business Background and Challenges.

The Roots of the CES Transformation: Leadership and Process.

Diagnosing and Designing the Whole System Transformation: The Leadership Alignment Event.

Implementing the Whole System Transformation: The Waves.

Supporting and Reinforcing the Whole System Transformation.

Evaluation of the CES Whole System Transformation

5 Ecolab, Inc. (Robert C. Barnett, Michael L. Meyer, Sarah J. Murphy, and Susan M. Metcalf).

Introduction..

Company Background

Ecolab's 2002–2007 Strategic Plan.

Culture Is Critical.

Ecolab's Talent Management Philosophy.

The Ecolab Talent Pipeline.

The Importance of Individual Development.

Introducing the Pipeline Model to Ecolab.

Supporting Successful Implementation.

Keeping the Pipeline Full.

Results.

Conclusion.

6 GE Money Americas (Tammy Grisham and D. Zachary Misko).

Introduction.

Company Background and Environment.

The Challenge and Approach.

The Technology.

Strategy Sourcing.

LEAN Methodologies.

Expansion.

Conclusion.

7 Internal Revenue Service (Susan Clayton, Victoria Baugh, and Mathew J. Ferrero).

Introduction.

Company Background and Current Leadership Environment.

The 21st Century IRS.

Leadership Succession Planning—The Challenges.

LSR Website and Infrastructure.

Results.

Indicators of Success.

Evaluation.

Next Steps.

Conclusion.

8 Kaiser Permanente Colorado Region (Margaret Turner).

Introduction.

Design.

Process.

Implementation.

Support and Reinforce.

Evaluation.

Next Steps.

Conclusion.

9 McDonald's (James Intagliata and Neal Kulick).

Context for Global Talent Management Initiatives.

Evolution of the Talent Management System: Key Initiatives and Enhancements.

Overall Summary.

10 Microsoft Corporation (Shannon Wallis, Brian Underhill, and Carter McNamara).

Introduction.

What Led Microsoft SMSG to Make the Change.

Expo Leaders Building Leaders—The New High-Potential Development.

Experience.

The Process of Redesigning the High-Potential Development Experience.

Coaching as a Primary Development Component for HiPo Development in SMSG.

Learning Circles as a Primary Development Component for HiPo Development in SMSG.

Conclusion.

11 Murray & Roberts Limited (Zelia Scares).

Introduction.

Design and Alignment.

Implementation.

Evaluation.

Summary.

12 Porter Novelli (Greg Waldron).

Introduction.

Program Implementation.

Performance Management System Development

Evaluation

13 Southern Company (Jim Greene).

Introduction.

Background.

Initial Improvements.

The Leadership Action Council.

Competency Model.

Leadership Assessment.

Succession Planning.

Identification of Potential Successors and High-Potential. Individuals.

Leadership Database.

Development Activities.

Evaluation and Lessons Learned.

14 Whirlpool Corporation (Kristen Weirick).

Introduction.

The Business Challenge.

Design and Approach.

Evaluation.

Next Steps.

Summary.

Conclusion.

Epilogue (William Rothwell).

Index.

About Best Practice Institute.

About the Editors.

Read More Show Less

Customer Reviews

Average Rating 5
( 2 )
Rating Distribution

5 Star

(2)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted January 19, 2010

    No text was provided for this review.

  • Anonymous

    Posted January 3, 2013

    No text was provided for this review.

Sort by: Showing all of 2 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)