Best Practices: Ideas and Insights from the World's Foremost Business Thinkers

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Best Practice puts the expertise and insight of the world's business thought leaders in your hands. Featuring 100 original essays and interviews, Best Practice captures the state of the art in management thinking and practice today-from Warren Bennis on "the four critical aspects of leadership" to Jim Collins on "growing from good to great" to Thomas Stewart on "managing intellectual capital." Edited by internationally recognized management journalists Tom Brown and Bob Heller, and featuring an introduction by ...
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Overview


Best Practice puts the expertise and insight of the world's business thought leaders in your hands. Featuring 100 original essays and interviews, Best Practice captures the state of the art in management thinking and practice today-from Warren Bennis on "the four critical aspects of leadership" to Jim Collins on "growing from good to great" to Thomas Stewart on "managing intellectual capital." Edited by internationally recognized management journalists Tom Brown and Bob Heller, and featuring an introduction by Rosabeth Moss Kanter, Best Practice offers unique access to the issues and ideas that will drive business forward into the twenty-first century.
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Product Details

Table of Contents

Introduction: Getting the Best from Best Practices 1
Navigating the Business Landscape
Management in the 21st century 10
Create, Connect, Evolve 19
The Case for Business Criticism 24
Changing the Workplace Into a Meaningful Community 28
On Booms, Busts, and the Value of Good Judgment 32
Setting the Agenda for the Next Generation of Leaders 36
Globalization and the Really Long View 39
Maximizing Human Capital
Human Capital 42
Finding and Keeping the Best Talent in the World 46
Driving Fear from the Workplace 50
Improving Company Performance with an Older Workforce 54
Making Recognition and Rewards a "Whole-person" Experience 58
Boosting Success through Diversity 63
Managing Today's Angry Workforce 67
Raising the Bar: Setting Effective Targets 71
SQ: Investing in Spiritual Capital 75
Helping Managers to Assess the Value of Human Capital 79
Designing the High-performance workplace
Working from the Outside In 82
Keeping Control in Nonhierarchical Organizations 86
Making the Workplace Flex, Not Break 90
Intrapreneurial Warriors Versus Traditional Managers 94
Preventing Corporate Systems from Holding You Back 98
Project Management 102
Outsourcing 107
Lean Manufacturing 111
The True Total Quality 115
The Critical Factors That Build or Break Teams 119
Reorganizing the Firm Without Destroying It 123
Downsizing with Dignity 127
Connecting with Customers
Becoming a Market-driven Organization 131
Marketing: The Importance of Being First 135
Creating Powerful Brands 139
Transforming Business by Making It an Experience 143
Delivering and Delighting--A New Spirit at Work 146
Marketing to the "Real-time" Consumer 150
The Second Coming of Service 154
The Power of Identity 158
The Dance of Authenticity 162
Managing the Business Strategically
Beyond Strategy: Market-Based Capabilities 166
Strategic Agility 169
Corporate-level Strategy 173
Why Mergers Fail and How to Prevent It 177
The New Frontiers in Old-economy Industries 181
Power Struggling and Power Sharing 185
Toward a Total Global Strategy 189
Strategy in Turbulent Times 194
Competitor Analysis: From Data to Insight 198
Setting Objectives for a Business 202
The Balanced Scorecard 206
Competing on Costs 210
Rising to the New Standards of Corporate Governance
Allocating Corporate Capital Fairly 214
Managing 21st Century Financials 218
Managing by the Open Book 222
Why EVA Is the Best Measurement Tool for Creating Shareholder Value 226
The Case against the Long Run 230
The Invisible Advantage 234
Governing the Corporation 239
What's a Director to Do? 243
Heeding Marley's Ghost: "Mankind's Business" Is Our Business 251
Improving Corporate Profitability through Accountability 256
Toward Global Governance: The Paradox of Legitimacy 260
Harnessing Information, Knowledge, and Technology
Enterprise Information Systems 263
Integrating Real and Virtual Strategies 267
Marketspaces 271
The Next Scientific Revolution is Now 277
Intellectual Capital 282
Explaining the Passion That Powers the Web 286
Managing What We Know 290
The New Service Economy 294
Driving Innovation
Social Entrepreneurship: A Model for Sustainable Growth 298
X-engineering Success 301
Turnaround Strategies 305
Core Versus Context: Managing Resources in a Downturn 309
Snapping Managerial Inertia 314
Now!--The Role of Urgency in Creating Positive Change 318
Value Innovation 322
Creating an Entrepreneurial Mindset 326
Using New Scientific Thinking to Create a New Society 330
Placing Bets in a World of Uncertainty 332
Leading with Integrity
Leading Managers to Adapt and Grow 335
Really Leading: Leadership That Is Authentic, Conscious, and Effective 338
How to Walk on the Leading Edge Without Falling Off the Cliff 342
Creating the Vision of Managers Growing from Good to Great 346
Ethical Ambition 350
Leading in Interesting Times 355
Current Lessons in Business Leadership 359
Meaningful Leadership 362
Who's Guiding Your Corporate Destiny? 366
Helping Managers Measure Up to the Leadership Challenge 371
Making Your Own Mark
"Work" and "Change" 375
Emotional Intelligence 378
Elephants and Fleas 382
Creating Corporate Creativity 386
Managing Internal Politics 389
Response Ability--How Managers Stay Up When Times are Down 393
Preventing Your Work Problems from Causing You Stress 397
On Business As a Privilege 401
Whoever Tells the Best Story Wins: The Subjective Side of Business 404
Developing Exceptional Problem-solving Skills 409
Inventing the Future
What's Next? The New Challenges for Business 414
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