Beyond The Balanced Scorecard: Improving Business Intelligence With Analytics by Mark Graham Brown, Hardcover | Barnes & Noble
Beyond The Balanced Scorecard: Improving Business Intelligence With Analytics

Beyond The Balanced Scorecard: Improving Business Intelligence With Analytics

by Mark Graham Brown
     
 

Improve the "Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

Beyond the

Overview

Improve the "Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

Beyond the Balanced
Scorecard: Improving Business Intelligence with Analytics
, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations.

Leaders will learn how to objectively measure:

  • Relationships with Customers
  • Employee
    Satisfaction
  • External Business Environment
  • Supplier/Vendor performance
  • Strategy and Financials
  • This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.

    Product Details

    ISBN-13:
    9781563273469
    Publisher:
    Taylor & Francis
    Publication date:
    01/03/2007
    Pages:
    252
    Product dimensions:
    6.20(w) x 9.00(h) x 0.80(d)

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