The Big AHA!: Breakthroughs in Resolving and Preventing WorkPlace Conflict

Overview

Too many people unknowingly become OwedO to an uncomplimentary view of someone, believe theyOre right about it, and invest their most valuable energies ensuring the validity of their view. This ground breaking book provides an invaluable process for recognizing this all-too-common phenomena. Wonderfully introspective, the book provides an invaluable life-lesson to any business professional desiring to improve their business relationships.
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Overview

Too many people unknowingly become OwedO to an uncomplimentary view of someone, believe theyOre right about it, and invest their most valuable energies ensuring the validity of their view. This ground breaking book provides an invaluable process for recognizing this all-too-common phenomena. Wonderfully introspective, the book provides an invaluable life-lesson to any business professional desiring to improve their business relationships.
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Editorial Reviews

Soundview Executive Book Summaries
Management training expert Bill Wiersma has figured out a strategic way to deal with difficult co-workers and customers and shows readers how to cast off the baggage that comes along with the need to be right. Through true stories of leaders who were able to change the cultures of their organizations and themselves, Wiersma describes the skills required to tame expectations while resolving conflict in the workplace. The Big AHA! presents the difference between seeing someone as a problem and seeing someone as having a problem. Copyright © 2006 Soundview Executive Book Summaries
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Product Details

  • ISBN-13: 9781932881103
  • Publisher: Ravel Media, LLC
  • Publication date: 2/15/2006
  • Pages: 306
  • Product dimensions: 6.10 (w) x 9.10 (h) x 1.10 (d)

Meet the Author

Bill Wiersma is the founder and principal of Wiersma and Associates, LLC, a management consulting and training firm providing services to Fortune 500 companies and to the professional services sector. H previously held executive responsibilities as a director in a Fortune 200 company and as a board member and president of a privately held technology company focused on emerging markets. Bill and his wife Holly are the parents of four children and reside in Pleasant Hill, California.
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