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This is the state-of-the-art, international handbook for a field of inquiry that is still emergent and yet occupies a central position in contemporary management and organization theory. Marjorie Lyles at the University of Indiana and Mark Easterby-Smith at Lancaster University, UK, draw together analyses and critical commentary from the leading experts on organizational learning and knowledge management around the world. Links are made to existing bodies of theory in the root disciplines of economics, psychology and social theory, while the challenging implications for research and future paths of inquiry are outlined and discussed.
List of Figures.
List of Tables.
List of Contributors.
Foreword: Karl E. Weick.
Part I: Disciplinary Perspectives:.
Introduction: Watersheds Of Organizational Learning And Knowledge Management: Mark Easterby-Smith (Lancaster University)and Marjorie A. Lyles (Indiana University).
1. Psychological Perspectives Underlying Theories of Organizational Learning: Robert Defillippi (Suffolk University) and Suzyn Ornstein (Suffolk University).
2. Social Learning Theory: Learning As Participation In Social Processes: Bente Elkjaer (Danish University of Education).
3. The Role of Information and Communication Technologies In Knowledge Management Initiatives: Niall Hayes (Lancaster University) and Geoff Walsham (University of Cambridge).
4. Knowledge Management: What Can Organizational Economics Contribute? Nicolai J. Foss (Copenhagen Business School) and Volker Mahnke (Copenhagen Business School).
5. Knowledge Management: The Information Technology Dimension: Maryam Alavi (Emory University) and Amrit Tiwana (Emory University).
Part II: Learning And Knowledge In Organizations:.
6. Organizational Learning And Knowledge Management: Toward An Integrative Framework: Dusya Vera (University of Western Ontario) and Mary Crossan (University of Western Ontario).
7. Organizations As Learning Portfolios: Anthony J. Dibella (East Greenwich and Worcester Polytechnic Institute).
8. Framework For The Development of Communities Of Practice In A Corporate Environment: Josh Plaskoff (Eli Lilly and Company).
9. Understanding Outcomes Of Organizational Learning Interventions: Amy C. Edmondson (Harvard Business School) and Anita Williams Woolley (Harvard Business School).
10. The Impact Of Intercultural Communication On Global Organizational Learning: Sully Taylor (Portland State University), Joyce S. Osland (Portland State University) and Dr Robert B. Pamplin.
11. Knowledge Seeking FDI And Learning Across Borders: Shige Makino (Chinese University of Hong Kong) and Andrew C. Inkpen (American Graduate School of International Management).
12. Beyond Alliances: Towards A Meta-Theory Of Collaborative Learning: Jane E. Salk (University of Texas at Dallas)and Bernard L. Simonin (Tufts University).
13. Knowledge Management And Competitive Advantage: Bala Chakravarthy (IMD), Sue McEvily (University of Pittsburgh), Yves Doz (INSEAD) and Devaki Rau (Northern Illinois University).
14. Absorptive Capacity: Antecedents, Models, And Outcomes: Frans A. J. Van Den Bosch (Erasmus University Rotterdam), Raymond Van Wijk (Erasmus University Rotterdam), and Henk W. Volberda (Erasmus University Rotterdam),.
15. Narrative Knowledge In Action: Adaptive Abduction As A Mechanism For Knowledge Creation And Exchange In Organizations: Caroline A. Bartel (New York University) and Raghu Garud (New York University).
Part III: Organizational Knowledge And KM:.
16. Dominant Logic, Knowledge Creation, And Managerial Choice: Richard A. Bettis (University of North Carolina at Chapel Hill) and Sze-Sze Wong (Duke University).
17. Innovation And Knowledge Management: Scanning, Sourcing, And Integration: Paul Almeida (Georgetown University), Anaupama Phene (University of Utah), David Eccles & Rob Grant (Georgetown University).
18. Knowledge Sharing And The Communal Resource: Georg Von Krogh (University of St Gallen).
19. Organizational Forgetting: Pablo Martin De Holan (University of Alberta) and Faculté Saint-Jean.
20. Do We Really Understand Tacit Knowledge? Haridimos Tsoukas.
21. Knowledge And Networks: Raymond Van Wijk (Erasmus University Rotterdam), Frans A. J. Van Den Bosch (Erasmus University Rotterdam), Henk W. Volberda (Erasmus University Rotterdam).
22. The Political Economy Of Knowledge Markets In Organizations: Rob Cross (University of Virginia) and Laurence Prusak (IBM Institute for Knowledge-based Organizations).
23. Barriers To Creating Knowledge: Mikelle A. Calhoun (New York University) and William H. Starbuck (New York University).
Part IV: Problematizing OL And Knowledge:.
24. Discourses of Knowledge Management And The Learning Organization: Their Production And Consumption: Harry Scarbrough (University of Warwick).
25. Stickiness: Conceptualizing, Measuring, And Predicting Difficulties To Transfer Knowledge Within Organizations: Gabriel Szulanski (University of Pennsylvania) & Rossella Cappetta (Bocconi University).
26. Social Identity And Organizational Learning: John Child (University of Birmingham) and Suzana Rodrigues (University of Birmingham).
27. Emotionalizing Organizational Learning: Stephen Fineman (University of Bath).
28. Learning From Organizational Experience: John S. Carroll (MIT Sloan School of Management), Jenny W. Rudolph (Boston College) and Sachi Hatakenaka (MIT Sloan School of Management).
29. Deliberate Learning And The Evolution Of Dynamic Capabilities: Maurizio Zollo (INSEAD)and Sidney G. Winter (University of Pennsylvania).
30. Semantic Learning As Change Enabler: Relating Organizational Identity & Organizational Learning: Kevin G. Corley (Penn State University) & Dennis A. Gioia (Penn State University).
31. Organizational Learning And Knowledge Management: Agendas For Future Research: Marjorie A. Lyles (Indiana University) and Mark Easterby-Smith (Lancaster University).