Blackwell's Five-Minute Veterinary Practice Management Consult [NOOK Book]

Overview

Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more.  Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management.  This Second Edition is an essential tool for running a ...

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Blackwell's Five-Minute Veterinary Practice Management Consult

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Overview

Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more.  Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management.  This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice. 

Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice.  Sample forms and further resources are now available on a companion website.  Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.   

Special features 

  • Provides a current, comprehensive resource for authoritative information on all aspects of veterinary practice management, with existing information extensively updated and many topics new to this edition
  • Includes 55 new topics offering information on buying a practice, social media, organizational culture, and much more
  • Uses the popular Five-Minute Veterinary Consult structured format to allow quick access to information
  • Offers a trusted resource for successful business management in veterinary practices
  • Draws on the combined wisdom of more than 75 expert authors with specialized information on all aspects of practice management
  • Includes a companion website with sample forms and further resources at www.wiley.com/go/ackerman/practicemanagement.
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Editorial Reviews

Doody's Review Service
Reviewer: Maureen McMichael, DVM, DACVECC (University of Illinois College of Veterinary Medicine)
Description: This is a dense, fact-filled management book on veterinary practice. It covers all aspects of the business of practice including the current market for specific practices, client relationships, financial management, human resources, and even building a clinic. It is an update of the 2007 edition and it has up-to-the-minute demographic and market information.
Purpose: The book is designed as a valuable resource for veterinarians on all things management related. This book is much needed and meets the authors' objectives nicely.
Audience: The intended audience includes practice owners, administrators, associates, and staff. This is also an invaluable book for senior veterinary students and would make a perfect companion for veterinary business classes.
Features: The book covers all aspects of veterinary practice from deciding where to locate a practice (demographics), how to decide if client numbers will be sufficient, how to finance, design, build, and even market the practice. It is filled with algorithms, schematics, flow charts (how to organize the flow of patients when designing a practice), and has a complete technology section explaining how to market a practice via the web.
Assessment: This is one of the most valuable books I have read. It is extremely dense and well researched. It would take a practitioner weeks to collect the information in just one chapter. With its wealth of practical and useful information, it will truly be an invaluable resource for every practice.
From the Publisher
“Written by more than 75 experts, well structured, itprovides clear and logical answers to most of the problems likelyto occur in the business and usually, in around 5 minutes reading.Fast acting relief worth keeping handy on your officeshelf.”  (Vets Today, 1 October 2013)
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Product Details

  • ISBN-13: 9781118662359
  • Publisher: Wiley
  • Publication date: 8/29/2013
  • Series: Blackwell's Five-Minute Veterinary Consult
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 2
  • Pages: 808
  • Sales rank: 1,208,091
  • File size: 8 MB

Meet the Author

Lowell Ackerman, DVM, DACVD, MBA, MPA, is a board-certified veterinary specialist, an award-winning author, an international lecturer, and a renowned expert in veterinary practice management.

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Table of Contents

Editor-in-Chief and Consulting Editors xv

Contributors xvi

Preface xx

About the Companion Website xxi

Section 1

Marketplace 1

Section 2

Client Relationship Management 59

Section 3

Communications 113

Section 4

Financial Management 165

Section 5

Cash Management 219

Section 6

Human Resources 271

Section 7

Marketing Management 333

Section 8

Operations Management 379

Section 9

Technology Management 429

Section 10

Administrative Management 483

Section 11

Practice Safety 537

Section 12

Legal Issues 571

Section 13

Planning and Decision Making 617

Section 14

Facility Management, Design, and Construction 675

Section 15

Appendices 727

Abbreviations 743

Glossary 747

Index 777

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