Body Language And The First Line Manager

Overview

Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body ...
See more details below
Paperback
$26.93
BN.com price
(Save 10%)$30.00 List Price
Other sellers (Paperback)
  • All (7) from $1.99   
  • New (4) from $29.18   
  • Used (3) from $1.99   
Sending request ...

Overview

Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body language.
  • Aids self development, image and the understanding of others
  • Improves performance at work
Read More Show Less

Product Details

  • ISBN-13: 9781843342151
  • Publisher: Elsevier Science
  • Publication date: 1/1/2006
  • Pages: 88
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.19 (d)

Meet the Author

Eunice Lawton is an experienced and qualified manager and teacher. She has worked in the public, private and voluntary sector. Currently she delivers a variety of leadership and management courses.
Read More Show Less

Table of Contents


Introduction. The importance of non-verbal communication. First impressions. Your image at work. Achieving assertiveness. Raising your profile. Body language basics: body movement; head; posture; arms; hands; legs and feet; facial displays; eye movement; eye direction; voice; silence; time; environment; touch; involuntary responses; gestures; personal space; space and power; giving people the space they need. Building rapport. Meeting and greeting people. Presentation skills. Team meetings and greetings. Attending meetings. Gaining cooperation. Staff appraisal. Negotiation skills. Attending interviews. Other cultures. Putting non-verbal communication into practice.
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)