Body Language in Business: Decoding the Signals


This book is about body language: signals we send and receive, messages we transmit and decipher, and “statements” we make about ourselves nonverbally. Body language is the most primitive system of communication that we share with other species in the animal kingdom. We also use it in the board room and the salesroom to great or little effect. It is the language that we all speak regardless of background or upbringing. It is in our ‘DNA’: it is...

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Body Language in Business: Decoding the Signals

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This book is about body language: signals we send and receive, messages we transmit and decipher, and “statements” we make about ourselves nonverbally. Body language is the most primitive system of communication that we share with other species in the animal kingdom. We also use it in the board room and the salesroom to great or little effect. It is the language that we all speak regardless of background or upbringing. It is in our ‘DNA’: it is a part of our human nature, the very stuff of communication.
In this book we seek to clarify a few issues. Firstly, we pose and answer the question what does it entail to communicate via body language. Secondly, we deal with the issues of how body language can be used and, regrettably, sometimes abused, to communicate. There is much confusion (and dare we say nonsense) about how to interpret nonverbal signals. Finally, we choose to concentrate on practical applications of these facts and observations to the world of work and business. Body language is important at work from the selection interview to the farewell speech. Nonverbal communication is also the essence of political propaganda, PR, marketing and advertising, and understanding of how these silent signals work can be a crucial asset to business as well as to consumers’ education.

This book will give you practical tips and advice about how to become better and more successful in business by reading and displaying the right body language.

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Editorial Reviews

From the Publisher

"This book provides an essential guide to unspoken messages in the workplace - it will help you to understand what other people are saying, even if they don't know it, and what impact your own behaviour can have on your boss, colleagues and clients." -- Dr Peter Collett, Author of The Book of Tells

"A compulsory read for all CEOs' directors and aspiring leaders, a book I will certainly be sending to a number of my clients. Also a perfect book for self improvement in today's challenging environment and essential reference material for any CEO's library. This is another illuminating and essential book from Adrian Furnham. The right book at the right time." -- Dr. Tony Miller, International Management Performance Specialist

"The definitive guide to body language - While many books make claims about body language that can't be substantiated, this book tells us about the real science behind body language. An essential book if you want to be able to read people better and understand how you come across too." -- Dr Rob Yeung, psychologist and author of Confidence: The Art of Getting Whatever You Want

"An excellent contemporary, well referenced, text on a classic topic in applied psychology. Given the tendency for meeting rooms to be glass walled in new build, this guide will even be useful to those not around - the table. Accessible to non-specialists and specialists alike." -- Dr. Jeannete Garwood, School of Social Sciences, Leeds Metropolitan University

"Body language is one of those subjects that we all think we are expert on but in reality our intuitions are often wrong. This book is about the science of body language and tells you the facts in a clear and straightforward way. It is an indispensable guide to those who want to make it big in business." -- Professor Chris J Jackson, School of Organisation and Management, Australian School of Business, UNSW

"Body Language in Business is highly entertaining and written in readable manner. This is a must read for those wanting to succeed in business." -- David Lester Ph.D, Distinguished Professor of Psychology, The Richard Stockton College of New Jersey, USA

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Product Details

  • ISBN-13: 9780230241466
  • Publisher: Palgrave Macmillan
  • Publication date: 6/22/2010
  • Pages: 256
  • Product dimensions: 6.30 (w) x 9.30 (h) x 0.80 (d)

Meet the Author

ADRIAN FURNHAM is Professor of Psychology at University College, London, UK. He is on the editorial board of a number of journals, has received many awards, and is recognized as the most productive psychologist in the world,. He is the author of over 800 journal articles and more than 60 books, including successful, popular management books. He acts as a consultant to a number of multinational corporations. He has written regular columns in The Financial Times, Daily Telegraph and Sunday Times and is a frequent contributor to BBC radio and television.  
EVGENIYA PETROVA came all the way from cold Russia to Great Britain studying at three different universities along the way. Trained as a psychologist with a background in international politics and diplomacy she worked as a researcher for Advertising Association, YSC and Mountainview Learning consultancies. She excelled both as a professional ballet dancer and a scholar, winning prizes for her outstanding analytical skills in national rounds of Russian literature contests.

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Table of Contents

The Signal System
Channels of Communication
Everyday Signs and Signals
Applying the Theory
Personality, Emotions and Attitudes
Lying and Body Language

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Sort by: Showing 1 Customer Reviews
  • Posted January 19, 2011

    more from this reviewer

    Insightful body language manual

    Body language and other forms of nonverbal behavior are the subtext of all communication. Becoming fluent as a receiver and a sender is a necessary business skill. Authors Adrian Furnham and Evgeniya Petrova set out to debunk popular myths about body language, particularly any promises that you can learn to "read people like a book." They examine different aspects of body language, such as facial expression, gesture, touch and eye contact. They also explain ways that body language provides cues and, in some cases, can mislead. Lastly, they offer practical strategies to consider in using your body language as well as decoding others' signals. Furnham and Petrova broaden their examination of nonverbal communication to include other subjects, including feng shui, public speaking and bullying. Body language enthusiasts seeking detail will find this all-encompassing analysis insightful. For the less committed, the book's aerial view of so many facets of this subject might muddy the waters. However, getAbstract considers this an essential read for those wishing to sharpen their "soft" skills or raise their emotional intelligence.

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