Understanding Voice Over IP Technology / Edition 1

Understanding Voice Over IP Technology / Edition 1

by Nicholas Wittenberg
     
 

ISBN-10: 1435427270

ISBN-13: 2901435427272

Pub. Date: 02/19/2009

Publisher: Cengage Learning

Understanding Voice Over IP Technology provides readers with the in-depth knowledge of Voice over IP and the TCP/IP protocol. Voice over IP technology, or making telephone calls over data networks such as the Internet, has now reached the tipping point, and is expected to eventually became the standard telephone technology. This book provides the integral information…  See more details below

Overview

Understanding Voice Over IP Technology provides readers with the in-depth knowledge of Voice over IP and the TCP/IP protocol. Voice over IP technology, or making telephone calls over data networks such as the Internet, has now reached the tipping point, and is expected to eventually became the standard telephone technology. This book provides the integral information that both Information Technology personnel and management require to do their jobs effectively or plan for future implementations of Voice over IP. Divided into three sections - Voice over IP Overview, TCP/IP the Platform for VOIP, and Voice over IP Technical Details - this text covers the basics and necessary technical elements, and provides review resources for students. To reinforce learning, Understanding Voice Over IP Technology also provides hands-on labs that have been designed to accommodate both classroom and at-home self-study. The software used in the labs can be downloaded from the Internet at no cost.

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Product Details

ISBN-13:
2901435427272
Publisher:
Cengage Learning
Publication date:
02/19/2009
Edition description:
New Edition
Pages:
448

Table of Contents

Preface v

Section 1 Voice over IP Overview

Chapter 1 Voice over IP Overview 2

Chapter 2 Why VoIP? 14

Chapter 3 How Does VoIP Work? 24

Chapter 4 Quality of Service 40

Chapter 5 Is Your Network Ready for VoIP? 53

Chapter 6 Components of the Voice over IP System 62

Section 2 TCP/IP, the Platform for VoIP

Chapter 7 Introduction to TCP/IP 78

Chapter 8 Data Link Layer 102

Chapter 9 Internet Protocol 121

Chapter 10 IP Addressing 141

Chapter 11 TCP and UDP 173

Chapter 12 DHCP 195

Chapter 13 Name Resolution 207

Section 3 Voice over IP Technical Details

Chapter 14 How IP Handles Voice 226

Chapter 15 Voice to Digital 242

Chapter 16 Implementing QoS 268

Chapter 17 H.323 290

Chapter 18 SIP in Detail 299

Chapter 19 Voice Gateways 317

Chapter 20 Setting up a Modern VoIP System 331

Appendices

Appendix 1 Answer Key 349

Appendix 2 Analyzing VoIP with Wireshark 355

Appendix 3 VoIP Acronyms 362

Appendix 4 VoIP Glossary 367

Index 373

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