Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance / Edition 1by Desmond
Pub. Date: 09/28/2000
This book gives physicians practical, specific communications skills and techniques that will keep patients loyal and happy, plus an easy way to earn 8 hours of Continuing Medical Education (CME) credits.
Table of ContentsForeword: Bruce Dan, M.D.
Ten Reasons You Need To Read This Book.
Tips To Keep New Patients and Build Your Practice.
Patient Personalities and How They Affect Your Practice.
Louder Than Words: What Your Body Language Says To Patients.
Listening Techniques For Faster, More Accurate Diagnoses.
Giving Clearer Explanations Generally.
Communicating About Medications.
Effectively Interacting With the Patient's Family.
Communicating Across Borders and Language Barriers.
Shining Up Your Professional Image.
CME Information and Tests.
Bibliography and References.
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