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Workplace Communications for Engineering Technicians and Technologists : An Oral Communications Text / Edition 1
     

Workplace Communications for Engineering Technicians and Technologists : An Oral Communications Text / Edition 1

by David W. Rigby
 

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ISBN-10: 0134901290

ISBN-13: 9780134901299

Pub. Date: 11/30/2000

Publisher: Prentice Hall

Very friendly, very practical, and very industry oriented, this manual helps engineering technicians and technologists identify and improve in-service oral communication skills It explores the complexities and realities of communication in the workplace and the often subtle difficulties that may not be apparent. The down-to-earth, accessible style and how-to-do-it

Overview

Very friendly, very practical, and very industry oriented, this manual helps engineering technicians and technologists identify and improve in-service oral communication skills It explores the complexities and realities of communication in the workplace and the often subtle difficulties that may not be apparent. The down-to-earth, accessible style and how-to-do-it approach features a crisp corporate seminar-style presentation that gets to the point quickly stays focused on topics and situations that are clearly relevant and immediately applicable. Part of The Wordworks Series—a series of four communication skills manuals—three writers' guides for engineering and technical applications and an additional guide to in-service spoken communication.

The Business of Social Structure; Getting Along in In-Service Communications; Private Worlds and Public Worlds; The Mechanics of Talk; Listen Well to Speak Well; Barriers to Communication; Group Decision-Making; Group Roles and Leadership; Committee Presentations; Audiences and Visual Aids; The Selling Process and Client Relations; Sales Strategy; Mapping and Reaching Your Goals; Conflict Resolution; Cross-Cultural Values.

For engineering technicians and technologists in a variety of fields—e.g., computer information systems, construction engineering, biomedical equipment technology, digital electronics, autocad, environmental control technology, microcomputer management, biotech, avionics, and many more.

Product Details

ISBN-13:
9780134901299
Publisher:
Prentice Hall
Publication date:
11/30/2000
Series:
Wordworks Ser.
Edition description:
New Edition
Pages:
426
Product dimensions:
7.90(w) x 9.97(h) x 0.89(d)

Table of Contents

Introduction.

1. The Business of Social Structure.

2. Getting Along in In-Service Communication.

3. Private Worlds and Public Worlds.

4. The Mechanics of Talk.

5. Listen Well to Speak Well.

6. Barriers to Communication.

7. Group Decision-Making.

8. Group Roles and Leadership.

9. Committee Presentations.

10. Audiences and Visual Aids.

11. The Selling Process and Client Relations.

12. Sales Strategy.

13. Mapping and Reaching Your Goals.

14. Conflict Resolution.

15. Cross-Cultural Values.

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