Most chapters conclude with “Exercises.”
1. Getting Started.
Say Something Worthwhile.
Say It Ethically and Accurately.
Say It in an Easy Way.
The Truth about Nervousness.
How to Develop Self-Confidence.
Visual Imagery for Confidence in Public Speaking.
A Script for Visual Imagery to Develop Confidence in Speaking.
The Communicative Act.
Barriers to Listening.
Ways to Improve Listening.
2. Determine Your Purpose and Subject.
Selecting a Subject.
The Central Idea.
3. Audience Analysis.
Who Exactly Is My Audience?
What Response Can I Reasonably Expect from My Audience?
Will My Audience Find This Subject Useful?
Will My Audience Find This Subject Interesting?
What Is My Audience's Knowledge of My Subject?
What Demographic Characteristics Should I Consider about My Audience?
Is My Audience's Attitude Favorable, Indifferent, or Opposed?
4. Supporting Your Ideas.
Comparison and Contrast.
5. Gathering Supportive Material.
Personal Experience and Knowledge.
Writing Away for Materials.
6. Preparing the Content of Your Speech.
Organizing Your Speech.
Planning the Body.
Decide on Main Points.
Arranging Central Ideaand Main Points.
Body of Speech.
7. The Introduction and Conclusion.
Objectives of Introductions.
Attention Step in Introductions.
Types of Conclusions.
Outlining Your Speech.
Sample Full-Sentence Outline for a Speech to Instruct.
8. Preparing for Delivery.
Sample Delivery Outline.
Using Note Cards.
Practicing the Speech.
Guidelines for Informative Speaking.
Sample Speech to Inform.
Credibility of Politicians.
Other Forms of Reasoning.
Types of Persuasive Speeches.
12. Group Communication.
The Functions of Discussion.
Types of Discussion.
Participating in Discussion.
Moderating the Discussion.
A Pattern for Problem Solving.
Using Case Problems.