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Assessment in Student Affairs: A Guide for Practitioners / Edition 1
     

Assessment in Student Affairs: A Guide for Practitioners / Edition 1

by M. Lee Upcraft, John H. Schuh
 

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ISBN-10: 0787902128

ISBN-13: 9780787902124

Pub. Date: 03/28/1996

Publisher: Wiley

For practitioners at all levels of experience, Assessment in Student Affairs provides a single-volume, practical resource on using assessment to develop and improve all facets of student affairs. It includes detailed guidance for student affairs staff on how to assess student needs, student satisfaction, campus environments, campus cultures, and student outcomes.

Overview

For practitioners at all levels of experience, Assessment in Student Affairs provides a single-volume, practical resource on using assessment to develop and improve all facets of student affairs. It includes detailed guidance for student affairs staff on how to assess student needs, student satisfaction, campus environments, campus cultures, and student outcomes. And it explains how senior staff can employ assessment findings in strategic planning, policy development, and day-to-day decision making.

Product Details

ISBN-13:
9780787902124
Publisher:
Wiley
Publication date:
03/28/1996
Series:
Jossey-Bass Higher and Adult Education Series
Pages:
400
Product dimensions:
6.46(w) x 9.27(h) x 1.32(d)

Table of Contents

THE CONTEXT FOR ASSESSMENT IN STUDENT AFFAIRS.

Why Student Affairs Needs a Comprehensive Approach to Assessment.

Key Questions to Ask in Assessment.

Using Qualitative Methods.

Using Quantitative Methods (P. Terenzini & M. Upcraft).

DIMENSIONS OF ASSESSMENT IN STUDENT AFFAIRS.

Tracking Clients' Use of Services, Programs, and Facilities.

Assessing Student Needs.

Assessing Student Satisfaction.

Assessing Campus Environments.

Assessing Student Cultures (E. Whitt).

Assessing Program and Service Outcomes (P. Terenzini & M. Upcraft).

Benchmarking: Comparing Performance Across Organizations.

Measuring Effectiveness Against Professional Standards (T. Miller).

ASSESSMENT CHALLENGES FOR PRACTITIONERS.

Reporting and Using Assessment Results.

Maintaining High Standards of Ethics and Integrity.

Making Assessment Work: Guiding Principles and Recommendations.

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