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TSP(SM): Leading a Development Team / Edition 1
     

TSP(SM): Leading a Development Team / Edition 1

by Watts S. Humphrey
 

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ISBN-10: 0321349628

ISBN-13: 9780321349620

Pub. Date: 09/09/2005

Publisher: Addison-Wesley

Leaders of software-development projects face many challenges. First, you must produce a quality product on schedule and on budget. Second, you must foster and encourage a cohesive, motivated, and smoothly operating team. And third, you must maintain a clear and consistent focus on short- and long-term goals, while exemplifying quality standards and showing

Overview

Leaders of software-development projects face many challenges. First, you must produce a quality product on schedule and on budget. Second, you must foster and encourage a cohesive, motivated, and smoothly operating team. And third, you must maintain a clear and consistent focus on short- and long-term goals, while exemplifying quality standards and showing confidence and enthusiasm for your team and its efforts. Most importantly, as a leader, you need to feel and act responsible for your team and everything that it does.

Accomplishing all these goals in a way that is rewarding for the leader and the team--while producing the results that management wants--is the motivation behind the Team Software Process (TSP). Developed by renowned quality expert Watts S. Humphrey, TSP is a set of new practices and team concepts that helps developers take the CMM and CMMI Capability Maturity Models to the next level. Not only does TSP help make software more secure, it results in an average production gain of 68 percent per project. Because of their quality, timeliness, and security, TSP-produced products can be ten to hundreds of times better than other hardware or software.

In this essential guide to TSP, Humphrey uses his vast industry experience to show leaders precisely how to lead teams of software engineers trained in the Personal Software Process (PSP). He explores all aspects of effective leadership and teamwork, including building the right team for the job, the TSP launch process, following the process to produce a quality product, project reviews, and capitalizing on both the leader's and team's capabilities. Humphrey also illuminates the differences between an ineffective leader and a superb one with the objective of helping you understand, anticipate, and correct the most common leadership failings before they undermine the team.

An extensive set of appendices provides additional detail on TSP team roles and shows you how to use an organization's communication and command networks to achieve team objectives.

Whether you are a new or an experienced team leader, TSPSM: Leading a Development Team provides invaluable examples, guidelines, and suggestions on how to handle the many issues you and your team face together.

Product Details

ISBN-13:
9780321349620
Publisher:
Addison-Wesley
Publication date:
09/09/2005
Series:
SEI Series in Software Engineering Series
Edition description:
New Edition
Pages:
336
Product dimensions:
6.32(w) x 11.66(h) x 1.02(d)

Table of Contents

Preface.

I. INTRODUCTION.

1. The Team Leader.

What Management Expects

What the Team Expects

Management Priorities Versus Team Interests

The Team's Goals

Setting an Example

Standards

The Leadership Attitude

Taking Responsibility

The Team Leader's Job

Summary

2. Leadership.

Leadership Problems

Symptoms of Poor Leadership

The Fundamental Leadership Problem

Leading Versus Managing

Leaders Have Followers

The Leader's Vision and Commitment

The Leadership Attitude

Transformational and Transactional Leadership

Becoming a Leader

Acting Like a Leader

Leading from Below

Summary

3. Teams.

What Is a Team?

The Power of Teams

Why Teams Are Needed

The Nature of Self-Directed Teams

Membership and Belonging

Commitment to a Common Goal

Owning the Process and Plan

Skill and Discipline

A Dedication to Excellence

The Need for Leadership

Summary

4. Team Motivation.

What Is Motivation?

Goals and Motivation

Feedback

Sustaining Motivation

Motivation and the Job

Kinds of Motivation

Commitment

Building Motivation

Sustaining Motivation

Summary

II. BUILDING TEAMS.

5. TSP Overview.

The Team Leader's Objectives

Meeting the Team Leader's Objectives

Forming the Team

Launching the Team

Teamwork

Training

Team Ownership

Summary

6. Team Formation.

The Selection Process

Inheriting Formed Teams

Selection Criteria

Training

Team Players

Potential Leaders

Summary

7. The TSP Team Launch.

Launch Objectives

Teambuilding

TSP Launch Overview

Launch Support

Launch Preparation

Leading a TSP Launch

Summary

III. TEAMWORKING.

8. Managing to the Plan.

Following the Plan

The First Crisis

Dynamic Planning

Changing Requirements

Maintaining the Plan

Workload Balancing

Tracking Progress

Assessing Status

Getting Help

Summary

9. Maintaining Product Focus.

Defining Success

Setting and Maintaining Priorities

Establishing Short-Term Goals

Overcoming Obstacles

Changing Direction

Involving the Customer

Summary

10. Following the Process.

Why It Is Important to Follow the Process

The Logic for the PSP

The Logic for the TSP

Why It Is Hard to Follow a Process

Starting to Use the Process

Gathering and Recording Data

Handling Process Problems

Data-Related Problems

Motivating Teams to Follow Their Defined Processes

The Benefits of Following the Process

Summary

11. Managing Quality.

What Is Quality?

Why Is Quality Important?

Why Manage Quality?

The Principles of Quality Management

The Quality Journey

The TSP Quality Strategy

Gathering Quality Data

The Developer's Responsibility for Quality

The Team's Responsibility for Quality

Quality Management Methods

Quality Reporting Considerations

Quality Reviews

Summary

IV. RELATING TO MANAGEMENT.

12. Management Support.

Management Resistance

Project Control

Inadequate Resources

PSP Training

Networking

Defining Team Goals

Team Planning

Summary

13. Reporting to Management.

The Logic for Reporting

What to Report

Report Contents

When to Report

A Report Example

Asking for Help

Summary

14. Protecting the Team.

The Manager's Job

Handling Requests

Frequent Changes

Staffing

Training

Workspace

Data Confidentiality

Balancing Priorities

Summary

V. MAINTAINING THE TEAM.

15. Developing the Team.

Assessing the Team

Team Membership

Team Goals

Team Ownership

Team Planning

The Team Quality Commitment

Summary

16. Developing Team Members.

Interests, Competence, and Motivation

Challenging Work

Task and Relationship Maturity

Measuring and Evaluating People

Handling Difficult Team Members

Handling Poor Performers

Summary

17. Improving Team Performance.

Motivating Improvement

Improvement Goals

Improvement Strategy and Process

Improvement Plans and Resources

Improvement Measures and Feedback

The Elements of Benchmarking

Benchmark Measures

Dynamic Benchmarking

Benchmarking Yourself

Summary

18. Being a Team Leader.

What Is Leadership?

Being a Leader or a Manager

The Leadership Role

Coaching While Leading

The Challenges Ahead

Summary

Appendix A: Team Roles.

What Roles Are

Why Roles Are Needed

Assigning Role Responsibilities

The TSP Team-Member Roles

Other Team-Member Roles

Selecting Team Roles

Coaching the Role Managers

Role Manager Responsibilities

Summary

Appendix B: Networking.

Organizational Networks

Executive Style

Working with the Coach

Working with the SEPG

Quality Assurance

Configuration Management

Independent Testing

Staff and Support Groups

Multi-Team Networks

Summary

Index.

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