Bottom-Line Organization Development
Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD practitioners intuitively believe that OD provides valuable results, rigorous measurement of the value delivered has long eluded many OD practitioners. 'Bottom-Line Organization Development' provides powerful tools to capture and measure the financial return on investment (ROI) of OD projects to the business. Given the increasing competition for budget and resources within organizations and the requirements of demonstrating tangible results, the need for such OD measurement tools is very high. But in addition to proving the value of OD projects, integrating evaluation into the change management process itself can actually increase the value of the change initiative because it opens up new ways of capturing and increasing the value of change initiatives. In other words, there is an ROI to ROI. Merrill Anderson calls this new way of approaching OD "strategic change valuation." The book explains the five steps in the OD value process - diagnosis, design, deployment, evaluation and reflection. In addition, three case studies take readers through the process of applying bottom-line OD to three types of popular strategic change initiatives: executive coaching, organization capability, and knowledge management. Readers will gain a holistic perspective of how to make the seemingly intangible benefits of these initiatives tangible.
1103276342
Bottom-Line Organization Development
Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD practitioners intuitively believe that OD provides valuable results, rigorous measurement of the value delivered has long eluded many OD practitioners. 'Bottom-Line Organization Development' provides powerful tools to capture and measure the financial return on investment (ROI) of OD projects to the business. Given the increasing competition for budget and resources within organizations and the requirements of demonstrating tangible results, the need for such OD measurement tools is very high. But in addition to proving the value of OD projects, integrating evaluation into the change management process itself can actually increase the value of the change initiative because it opens up new ways of capturing and increasing the value of change initiatives. In other words, there is an ROI to ROI. Merrill Anderson calls this new way of approaching OD "strategic change valuation." The book explains the five steps in the OD value process - diagnosis, design, deployment, evaluation and reflection. In addition, three case studies take readers through the process of applying bottom-line OD to three types of popular strategic change initiatives: executive coaching, organization capability, and knowledge management. Readers will gain a holistic perspective of how to make the seemingly intangible benefits of these initiatives tangible.
86.99 In Stock
Bottom-Line Organization Development

Bottom-Line Organization Development

by Merrill Anderson
Bottom-Line Organization Development

Bottom-Line Organization Development

by Merrill Anderson

eBook

$86.99 

Available on Compatible NOOK devices, the free NOOK App and in My Digital Library.
WANT A NOOK?  Explore Now

Related collections and offers


Overview

Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD practitioners intuitively believe that OD provides valuable results, rigorous measurement of the value delivered has long eluded many OD practitioners. 'Bottom-Line Organization Development' provides powerful tools to capture and measure the financial return on investment (ROI) of OD projects to the business. Given the increasing competition for budget and resources within organizations and the requirements of demonstrating tangible results, the need for such OD measurement tools is very high. But in addition to proving the value of OD projects, integrating evaluation into the change management process itself can actually increase the value of the change initiative because it opens up new ways of capturing and increasing the value of change initiatives. In other words, there is an ROI to ROI. Merrill Anderson calls this new way of approaching OD "strategic change valuation." The book explains the five steps in the OD value process - diagnosis, design, deployment, evaluation and reflection. In addition, three case studies take readers through the process of applying bottom-line OD to three types of popular strategic change initiatives: executive coaching, organization capability, and knowledge management. Readers will gain a holistic perspective of how to make the seemingly intangible benefits of these initiatives tangible.

Product Details

ISBN-13: 9781136426148
Publisher: Taylor & Francis
Publication date: 02/18/2004
Sold by: Barnes & Noble
Format: eBook
Pages: 232
File size: 7 MB

About the Author

Merrill C. Anderson

Read an Excerpt

Proven, results-based approach to calculating the Return on Investment for large-scale, complex change management initiatives

Table of Contents

Chapter 1 Introduction to Bottom-Line OD; Section One: Strategic Change Valuation; Chapter 2 The Five Phases of Strategic Change Valuation; Chapter 3 Diagnose Performance Gaps to Achieve Business Goals; Chapter 4 Design the Solution to Achieve Strategic Change Objectives; Chapter 5 Develop a Change Plan with Evaluation Objectives; Chapter 6 Deploy the Strategic Change Initiative and Evaluate Progress; Chapter 7 Reflect on the Business Impact Utilizing Post-Initiative Evaluations; Section Two: Special Issues; Chapter 8 Forecasting ROI; Chapter 9 Tricks of the Trade: Using Surveys to Collect ROI Data; Chapter 10 ROI on the Fly:; Section Three: Case Studies; Chapter 11 Executive Coaching:; Chapter 12 Organization Capability: The ROI of Aligning an Organization to Strategy; Chapter 13 Knowledge Management: The ROI of Continuously Leveraging Knowledge; Chapter 14 How Leaders and Change Practitioners Work Together to Create Strategic Value;
From the B&N Reads Blog

Customer Reviews