Bottom-Line Organization Development

Bottom-Line Organization Development

5.0 1
by Merrill Anderson
     
 

View All Available Formats & Editions

Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD…  See more details below

Overview

Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD practitioners intuitively believe that OD provides valuable results, rigorous measurement of the value delivered has long eluded many OD practitioners.

'Bottom-Line Organization Development' provides powerful tools to capture and measure the financial return on investment (ROI) of OD projects to the business. Given the increasing competition for budget and resources within organizations and the requirements of demonstrating tangible results, the need for such OD measurement tools is very high.

But in addition to proving the value of OD projects, integrating evaluation into the change management process itself can actually increase the value of the change initiative because it opens up new ways of capturing and increasing the value of change initiatives. In other words, there is an ROI to ROI. Merrill Anderson calls this new way of approaching OD "strategic change valuation."

The book explains the five steps in the OD value process - diagnosis, design, deployment, evaluation and reflection. In addition, three case studies take readers through the process of applying bottom-line OD to three types of popular strategic change initiatives: executive coaching, organization capability, and knowledge management. Readers will gain a holistic perspective of how to make the seemingly intangible benefits of these initiatives tangible.

Read More

Product Details

ISBN-13:
9781136426148
Publisher:
Taylor & Francis
Publication date:
02/18/2004
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
232
File size:
3 MB

Read an Excerpt

Proven, results-based approach to calculating the Return on Investment for large-scale, complex change management initiatives

Meet the Author

Dr. Merrill C. Anderson is a business consulting executive, author and educator with twenty years experience improving the performance of people and organizations. Dr. Anderson is currently the chief executive officer of MetrixGlobal LLC, a consulting company that provides clients with performance measurement solutions. He specializes in providing business support groups such as HR, training and OD with performance measurement solutions that increase accountability for bottom-line results. He has held senior executive positions with four Fortune 500 firms including, most recently, senior vice president, human resources and Academy dean for Wells Fargo Home Mortgage. Dr. Anderson has consulted with over one hundred companies throughout North America and Europe to effectively manage strategic organization change. He has over thirty professional publications and speeches to his credit including the books Strategic Change: Fast Cycle OD and Building Learning Capability Through Outsourcing. Dr. Anderson has taught graduate-level courses at Pepperdine, Antioch and Benedictine universities and soon will begin teaching at Drake University. He earned his doctorate in Psychology at New York University.

Read More

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >

Bottom-Line Organization Development 5 out of 5 based on 0 ratings. 1 reviews.
CMDGoddess More than 1 year ago
Anderson (2003), explains clearly how business's look at how change initiatives are going to effect the Bottom-line of organization. Anderson (2003), brings up questions, in which CEOs, Managers, Leaders, Change agents, Sponsors, consultants, and evaluators should all answer when working with change initiatives. Anderson (2003), not only gives detailed information needed to go through each step or phase, but there are also case studies which put the information into an applied perspective for the learner to be able to link the real world with the theory. This reader/learner quite enjoyed reading and learned things to do and not to do. In my personal opinion, I would recommend this book to any business student or individual who wants to learn how to implement change in an effective way and show the ROI (return on investment) and benefits the changes will have on the organization. Thank you for your time,