Breaking the Bamboo Ceiling: Career Strategies for Asians [NOOK Book]

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Overview

You're educated and ambitious. Sure, the hours are long and corporate politics are a bane, but you focus on getting the job done, confident that you will be rewarded in the long run. Yet, somehow, your hard work isn't paying off, and you watch from the sidelines as your colleagues get promoted. Those who make it to management positions in this intensely competitive corporate environment seem to understand an unwritten code for marketing and aligning themselves politically. Furthermore, your strong work ethic and raw intelligence were sufficient when you started at the firm, but now they're expecting you to be a rainmaker who can "bring in clients" and "exert influence" on others. The top ...

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Overview

You're educated and ambitious. Sure, the hours are long and corporate politics are a bane, but you focus on getting the job done, confident that you will be rewarded in the long run. Yet, somehow, your hard work isn't paying off, and you watch from the sidelines as your colleagues get promoted. Those who make it to management positions in this intensely competitive corporate environment seem to understand an unwritten code for marketing and aligning themselves politically. Furthermore, your strong work ethic and raw intelligence were sufficient when you started at the firm, but now they're expecting you to be a rainmaker who can "bring in clients" and "exert influence" on others. The top of the career ladder seems beyond your reach. Perhaps you've hit the bamboo ceiling.

For the last decade, Asian Americans have been the fastest growing population in the United States. Asians comprise the largest college graduate population in America, and are often referred to as the "Model Minority" – but they continue to lag in the American workplace. If qualified Asians are entering the workforce with the right credentials, why aren't they making it to the corner offices and corporate boardrooms?

Career coach Jane Hyun explains that Asians have not been able to break the "bamboo ceiling" because many are unable to effectively manage the cultural influences shaping their individual characteristics and workplace behavior—factors that are often at odds with the competencies needed to succeed at work. Traditional Asian cultural values can conflict with dominant corporate culture on many levels, resulting in a costly gap that individuals and companies need to bridge. The subtle, unconscious behavioral differences exhibited by Asian employees are often misinterpreted by their non-Asian counterparts, resulting in lost career opportunities and untapped talent.


Never before has this dichotomy been so thoroughly explored, and in this insightful book, Hyun uses case studies, interviews and anecdotes to identify the issues and provide strategies for Asian Americans to succeed in corporate America. Managers will learn how to support the Asian members of their teams to realize their full potential and to maintain their competitive edge in today's multicultural workplace.

Editorial Reviews

Asian Fortune
“Filling a void where generic career guides leave off, this is a crucial handbook for anyone in today’s multicultural workplace.”
Booklist
Hyun’s help is multiple... Enlightening—and very necessary.
Jade magazine
“[Shows] where the gaps between the Asian American and business perspectives are, and how we can bridge these differences.”
Korea Times
“An important book for anyone hoping the make that career move…and realize his full professional potential.”

Product Details

  • ISBN-13: 9780061983528
  • Publisher: HarperCollins Publishers
  • Publication date: 10/6/2009
  • Sold by: HARPERCOLLINS
  • Format: eBook
  • Pages: 352
  • Sales rank: 272,034
  • File size: 984 KB

Meet the Author

Jane Hyun is an executive coach, and culture and leadership strategist to Fortune 500 companies and universities. She was formerly a vice president of HR at JPMorgan and director of recruiting at Deloitte & Touche and Resources Connection. She has appeared on CNN and Marketwatch, and in Fortune, Newsweek, and Time. A graduate of Cornell University, she lives in New York City.

Table of Contents

Introduction xvii
Part I Understanding Asian Cultural Influence and Its Impact
Chapter 1 Your Asian American Roots and You 3
Chapter 2 "But I Didn't Mean It That Way!": How Cultural Values Can Help or Hinder You at Work 27
How Asian Values Affect Individual Behavior and Workplace Interactions 27
"Technical but Not Management Material": Dispelling Stereotypes and Inaccurate Perceptions 46
Chapter 3 The Latest Trends in Corporate Diversity Practices 55
Part II Career Choices and Getting in the Door
Chapter 4 Doctor? Lawyer? Or Inner-City Teacher?: How Cultural Influences Impact Your Career Choices 73
Chapter 5 To Thine Own Self Be True: Understanding Yourself, Your Vision, and How to Break Your Bamboo Ceiling 91
Understanding Yourself 93
The Seven Stories Exercise 93
Understanding Your Asian Identity 103
Asian Identity Exercise: How Assimilated/Acculturated Are You? 103
Work-Related Values and Motivators Exercise 107
The Trusted Advisor Assessment 108
Authority and Hierarchy Exercise: A View of Your Relationships with Bosses, Peers, and Subordinates 114
Understanding Your Vision 116
The Forty-Year Vision 117
Understanding How to Break Your Bamboo Ceiling 132
Identifying Your Bamboo Ceiling 132
The Career Mobility Checklist 134
Chapter 6 Perfect for the Part: Mastering the Face-to-Face Job Interview 141
Chapter 7 Moving Past the Hors d'Oeuvres Table: Finessing the Art of Networking 172
Part III Getting Ahead on the Job
Chapter 8 On-the-Job Mobility Strategies 187
Learning to Toot Your Own Horn: Navigating in Corporate America 187
Superior Mentoring Strategies 213
Staying in the Succession Planning Pipeline 225
Getting Your Voice Heard: Saying No...and Pushing Back with Diplomacy 228
Chapter 9 Extending Your Reach: Professional Associations and Affinity Networking Groups 240
Chapter 10 Getting and Maintaining Your Worth: Show Me the Money...and a Promotion! 249
"How Am I Doing?": Acing Performance Management Discussions 249
Negotiating Your Compensation and Severance Package 252
Epilogue: Breaking the Bamboo Ceiling 263
A Conversation with Andrea Jung, Chair and CEO of Avon Products 273
Appendix A Summary of Challenges to Management 277
Appendix B Asian Pacific American Organizations 281
Bibliography 307
Index 311

First Chapter

Breaking the Bamboo Ceiling
Career Strategies for Asians

Chapter One

Your Asian
American Roots
And You

My first impression upon meeting Trinh was that she was far more Chinese than I: engaged with the (Asian) community, fluent. Also, less polished, less assimilated than I. But there are some who would consider her very un-Chinese. She speaks up, she fights, she exposes hypocrisy. She cares less about race than about basic moral courage ... The irony, then, is this: I am perhaps more Americanized. She is perhaps more American.

-- Eric Liu, The Accidental Asian

ASIAN AMERICANS: A MOSAIC OF BACKGROUNDS --

The 2000 U.S. Census reported that there are 11.9 million Asians in the United States, a 72% increase since the previous census. Compare that to the total U.S. population growth of 13% for the same period. Even though Latino Americans are the largest minority group in raw numbers, Asians are the fastest-growing minority group, and the population is expected to double by 2020 and triple by 2030. Forty-four percent of Asian Americans over age 25 have graduated from college, the highest percentage for any racial group. These numbers imply a success story. However, these statistics don't always tell the whole story of what really happens to Asian Americans once they leave the halls of academia for corporate America.

Who are Asian Americans? Far from being homogeneous, we are of varied Asian ancestry. We represent multiple nationalities and languages as well as many social and political viewpoints. At last count, there were over 80 distinct Asian languages spoken in the United States. Even within each specific Asian group, there is considerable variability in education, class, and acculturation level. In addition, there is a long history of war, political unrest, and resulting prejudices in many Asian nations. What further complicates matters is that non-Asian Americans often think of Asians as a homogeneous group of people. Companies tend to view us as the Asian Pacific American constituency and do not necessarily categorize us by our specific nationalities.

THE MANY FACETS OF PERSONAL IDENTITY --

An Asian American woman who works at a large distributor of home appliances notes: "I used to be quite involved with Asian networking group activities. But lately, I find a much deeper sense of community with the multicultural women's networking group. As a new mother attempting to juggle home and a very demanding job, I identify myself as a woman and mother first, then take my ethnicity into consideration next." You can define yourself along a continuum of factors, your cultural heritage being one of them. Most people describe themselves differently throughout the stages of their lives, such as oldest daughter, father, mother, Catholic, manager, Asian American, cancer survivor. Yet we know these tags don't fully define us or what we are capable of. We're each composed of so many qualities, skills, ideas, emotions, values, and behaviors that a few descriptors won't do anyone justice. We also know these self-ascribed tags aren't necessarily how we are perceived by others, especially those who don't know us well or who know us in other contexts.

WHEN PERCEPTION BECOMES REALITY --

In workplace scenarios particularly, perception is often reality. As a result, what they don't know can hurt you. An assessment of your character and how you perform is based not solely on the quality of your "work deliverables" but also on how you interact with your colleagues. It's not what you say but how you say it. How confident do you sound? How articulate are you? How well do you motivate others on your team? Do you take the time to chat with colleagues, whether it's to discuss a project more thoroughly or to just socialize? Other cues that may brand you can be as superficial as how you dress, how you carry yourself, and what your facial expressions are. Behavior is often misinterpreted by people from different cultures, because it is visible, unlike motivations, feelings, intentions, and thought processes. At the most basic level, an underrepresented group like Asian Americans will stand out more.

To manage your career then, you must manage your personal brand -- your image, how you come across. And knowing yourself is the first step in shaping the impression you make and in achieving your professional goals. You must understand your personality, strengths, weaknesses, and internal driving forces to guide how this all plays out in a work environment.

You may already know that your Asian background is integral to your identity. But not fully realizing how that background manifests itself in your attitudes and behaviors may cause misunderstandings in a Western corporate setting. Your Asianness doesn't have to work against you, however. In the process of deciphering your Asian cultural values and integrating them into your workplace persona, you can leverage your natural talents and maybe even learn new skills. You will learn the tools to help break the bamboo ceiling without compromising yourself. Training in selling, presenting, negotiating, and assertiveness can tap and channel your knowledge to enhance your presence and capabilities.

Keep in mind that professional upward mobility requires action on your part. It's unrealistic to expect that your managers and colleagues will automatically want and know how to unearth the true you and understand all you are capable of offering. People miscommunicate and misunderstand one another all the time; there will always be inaccurate perceptions of underrepresented emplyee populations. You have to take the initiative in clarifying the issues to effect change.

The corporate world is also recognizing that it's up to them as well. By 2050, the majority of Americans will come from non-Caucasian backgrounds. When a managing director from a top financial services institution went to a Harvard recruiting luncheon in 2002 to identify candidates for the investment banking training program, she was surprised to see more than 50% of the students who attended were of Asian descent, including a majority that were students who resided in Asia. She realized then that if this was the future of her company, she had better start understanding Asians better as her new recruiting targets -- as the pipeline of potential bankers at her firm.

Breaking the Bamboo Ceiling
Career Strategies for Asians
. Copyright © by Jane Hyun. Reprinted by permission of HarperCollins Publishers, Inc. All rights reserved. Available now wherever books are sold.

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