Bridges Not Walls: A Book About Interpersonal Communication / Edition 11

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Since the first edition in 1973, Bridges Not Walls has examined the power and promise of interpersonal communication in intimate relationships, families, communities, and cultures. The text presents a broad range of scholarly and popular articles drawn from several disciplines, including communication, psychology, and philosophy, all chosen for their understandability and practical applicability. Within these readings are thought-provoking discussions of interpersonal contact, identity-management, verbal and nonverbal cues, perception, listening, assertiveness and self-disclosure, family communication, intimacy and social support, defensiveness and hurtful communication, conflict management, culture, and dialogue. Together, the readings emphasize the social and relational elements of human communication, the overlapping influence of verbal and nonverbal cues, the prominence of culture, and the close connection between quality of communication and quality of life.
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Product Details

  • ISBN-13: 9780073534312
  • Publisher: McGraw-Hill Higher Education
  • Publication date: 6/17/2011
  • Edition description: New Edition
  • Edition number: 11
  • Pages: 560
  • Sales rank: 151,972
  • Product dimensions: 6.30 (w) x 9.00 (h) x 1.00 (d)

Meet the Author

John Stewart is Professor of Speech Communication at the University of Washington and director of the basic interpersonal communication course. His other text is Bridges Not Walls
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Table of Contents

Ch. 1 Introduction to the editor and to this book 3
Ch. 2 Defining communication and interpersonal communication 14
Communicating and interpersonal communicating 16
On communication 43
Toward study of the consequentiality (not consequences) of communication 47
Fierce conversations 49
The communication panacea 57
Ch. 3 Defining ourselves as communicators 62
Constructing identities 64
The rudiments of social intelligence 76
Meaning and values 85
Maintaining the self in communication 95
Hispanic 110
Ch. 4 Making contact verbally and nonverbally 114
Verbal and nonverbal dimensions of talk 115
Paying attention to words 141
Nonverbal communication : basic perspectives 148
Functions of nonverbal behavior 164
Ch. 5 Understanding and listening : communication as inhaling 175
Interpretive competence : how we perceive individuals, relationships, and social events 177
It's only skin deep : stereotyping and totalizing others 191
What is listening? 198
Being a good listener 205
Above all, just listen 213
Empathic and dialogic listening 219
Ch. 6 Engaging others : communication as exhaling 238
Being open with and to other people 240
Expressing 249
Putting feelings into words 261
What to tell : deciding when, how, and what to self-disclose 268
Confronting emotional abuse 276
Ch. 7 Communicating with family and friends 287
Working with what we've got : the strengths and vulnerabilities of today's families 289
Intimacy and closeness within families 309
Our friends, ourselves 327
In search of an ethics of personal relationships 341
Ch. 8 Communicating with intimate partners 352
Intimate relationships 354
Moving beyond sex and gender stereotypes 366
Gendered standpoints on personal relationships 377
Staying close when apart : intimacy and meaning in long-distance dating relationships 385
Romance in cyberspace : understanding online attraction 392
Ch. 9 Recognizing communication walls 403
Deception, betrayal, and aggression 405
Messages that hurt 417
Patterns of interactional confirmation and disconfirmation 429
The 48 laws of power 440
Power : the structure of conflict 452
Children and verbal abuse 466
Ch. 10 Managing conflict by turning walls into bridges 473
Conflict and interaction 475
Communication spirals, paradoxes, and conundrums 489
Taking responsibility without blaming 505
Handling the break-up of relationships 514
How to resolve issues unmemorably 523
Conflict transformation 533
Ch. 11 Bridging cultural differences 541
Building relationships with diverse others 543
The same and different : crossing boundaries of color, culture, sexual preference, disability, and age 556
There's a white man in my bed : scenes from an interracial marriage 573
When black women talk with white women : why dialogues are difficult 581
Ch. 12 Promoting dialogue 590
The roots of debate in education and the hope of dialogue 592
Relational responsibility and dialogue 600
A conversation with a center, not sides 606
Dialogue's basic tension 613
Skillful discussion : protocols for reaching a decision - mindfully 623
Ch. 13 A teacher's approach 635
Every student teaches and every teacher learns : the reciprocal gift of discussion teaching 637
Ch. 14 A counselor's approach 656
Experiences in communication 658
Ch. 15 A spiritual approach 666
Leading from within : out of the shadow, into the light 668
Ch. 16 A philosopher's approach 679
Elements of the interhuman 684
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