Bridging the Digital Divide: Technology, Community and Public Policy / Edition 1

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Bridging the Digital Divide investigates problems of unequal access to information technology. The author redefines this problem, examines its severity, and lays out what the future implications might be if the digital divide continues to exist.

  • Examines unequal access to information technology in the United States.
  • Analyses the success or failure of policies designed to address the digital divide.
  • Draws on extensive fieldwork in several US cities.
  • Makes recommendations for future public policy.
  • Series editor: Manuel Castells.
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Editorial Reviews

From the Publisher
‘Bridging the Digital Divide makes it clear that the digital divide is only one symptom of persistent poverty — a problem that touches us all. Fortunately, this is a case in which treating the symptom may help cure the disease. Servon’s book shows us that programs aimed at closing the divide are creating pathways out of poverty for many low-income technology users, who are acquiring career skills, educational advantages, and new knowledge that can lead to living-wage jobs’. Laura Breeden, Director, America Connects Consortium

This book is very dry, but in a good way, laying out where exactly the digital divide falls and assessing how programs across the country have tried to answer the question: Why cant Johnny surf? A must-read for serious technology activists. City Limits

This interesting and valuable addition to the literature on urban poverty and access to computers linked to the Internet is an empirical study that concludes with some sensible and thoughtful policy recommendations. Highly recommended. E. Lewis, New College of Florida

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Product Details

  • ISBN-13: 9780631232414
  • Publisher: Wiley
  • Publication date: 10/21/2002
  • Series: Information Age Series
  • Edition number: 1
  • Pages: 296
  • Product dimensions: 7.87 (w) x 9.84 (h) x 0.59 (d)

Meet the Author

Lisa J. Servon is Associate Professor of Management and Urban Policy and Associate Director, Community Development Research Center, Milano Graduate School of Management and Urban Policy, New School University. Her work focuses on urban economic development and urban poverty and her first book, Bookstrap Capital: Microenterprises and the American Poor was published in 1999.

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Table of Contents

Special Recognition
List of Figures
List of Tables
Series Editor's Preface
1 Redefining the Digital Divide 1
2 The Dimensions of the Digital Divide 24
3 The Role of CTCs within the Community Technology Movement 45
4 Support for Bridging the Gap 77
5 Community Technology and Youth 107
6 Training Disadvantaged Workers for IT Jobs 141
7 The Organizational Divide 177
8 Building the Bridge: Learning from Seattle 199
9 Toward a New Agenda 221
App. 1: Research Strategy and Methodology 233
App. 2 Community Technology Survey 238
App. 3 Analysis of Survey Results 241
App. 4: World Wide Web References 245
Bibliography 248
Index 261
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