Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection) [NOOK Book]

Overview

A brand new collection of powerful insights into business team-building… 4 pioneering books, now in a convenient e-format, at a great price!

4 remarkable eBooks help you create and inspire great teams to unprecedented levels of performance

Your success is crucially dependent on your ability to create, lead, and inspire teams to achieve extraordinary results. The comprehensive resources in this 4 eBook package will help you do precisely that. In...

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Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection)

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Overview

A brand new collection of powerful insights into business team-building… 4 pioneering books, now in a convenient e-format, at a great price!

4 remarkable eBooks help you create and inspire great teams to unprecedented levels of performance

Your success is crucially dependent on your ability to create, lead, and inspire teams to achieve extraordinary results. The comprehensive resources in this 4 eBook package will help you do precisely that. In Lead with LUV: A Different Way to Create Real Success, the legendary Ken Blanchard ("The One Minute Manager") and former Southwest Airlines CEO Colleen Barrett help you achieve breakthrough performance by leading with love. They explain what "love" really means in the organizational context, why leading with love is not "soft" management, how to handle inappropriate behavior, how to make "servant leadership" work, and how to sustain leadership with love. Next, in 17 Rules Successful Companies Use to Attract and Keep Top Talent: Why Engaged Employees Are Your Greatest Sustainable Advantage, David Russo top workforce optimization consultant David Russo identifies exactly what great organizations do differently when it comes to managing people. Russo distills these differences into actionable rules covering everything from resourcing and compensation to leadership development, risk-taking to change management. You'll learn how to build genuine esprit de corps in any environment, ensuring that your employees' efforts, minds, and hearts stay focused on your mission, and stay committed to results and competitive advantage. In Managing People and Performance: Fast Track to Success, David Ross reveals how to get the best possible performance out of every member of your team, whatever their personality or skill set. Using Ross's breakthrough tools, techniques, checklists, and guidance, you'll master indispensable skills for creating, developing, and managing high performance teams--and, at the same time, accelerating your own career development. Finally, in How to Get What You Want...Without Having to Ask, international best-selling author Richard Templar brings his inimitable blend of originality, imagination, wisdom, and straight talk to the challenges of negotiation, persuasion, and influence. The world-renowned author of best-sellers like The Rules of Life, Templar offers up 100 clever, simple, pain-free ways to get people throughout your organization to happily say "yes" to you, and smooth your team's path to success!

From world-renowned leaders and performance experts Ken Blanchard, Colleen Barrett, David Russo, David Ross, and Richard Templar

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Product Details

  • ISBN-13: 9780133346176
  • Publisher: Pearson Education
  • Publication date: 9/19/2012
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 849
  • File size: 10 MB

Meet the Author

Ken Blanchard, chief spiritual officer of The Ken Blanchard Companies, has had an amazing impact on the management of millions of people. Honored as one of Amazon's 25 best-selling authors, his blockbusters include The One Minute Manager; Leadership and the One Minute Manager; Raving Fans; Gung Ho!; and Leading at a Higher Level. Colleen Barrett is President Emeritus of Southwest Airlines. As President, she oversaw management, Leadership, and budgeting for Marketing, Communications, People, Customer Relations, Employee Relations, Reservations, Security, and the Executive Office. David Russo is Principal and CEO of Eno River Associates, Inc., a consulting practice which helps executives build high-performing organizations by developing win-win workforce relationships. He has consulted with global organizations including American Express, Johnson and Johnson, American Eagle Outfitters, and the CIA, and served as senior HR executive for SAS Institute, the world's largest privately held software company. David Ross, one of the world's leading authorities on coaching executives, established Performance Unlimited in 1991, and has designed and developed a uniquely powerful six-step coaching model. He is a Member of the Institute of Directors, a Master Practitioner in Neuro Linguistic Programming, and is a Master Time-Line Therapy™ Trainer. Richard Templar's Rules guides have already helped 1.3 million people become happier, more successful, and more fulfilled. His best-sellers include The Rules of Love, The Rules of Parenting, The Rules of Life, The Rules of Work, and The Rules of Management.

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Table of Contents

Lead with LUV: A Different Way to Create Real Success

Foreword xi

What Is Leadership? 2

Celebrating Successes 7

Having Mentors 13

Servant Leadership is Love in Action 21

Understanding Servant Leadership. 25

The Triple Bottom Line 28

Making Unions Your Business Partners 58

Citizen of Choice 60

A Compelling Vision 62

What Makes Servant Leadership Work? 94

Defining Love. 104

Maintaining a Strong Culture 125

Differences Between Self-Serving and Servant Leaders 131

Final Words 134

Epilogue 144

Endnotes 146

LUV Notes 151

About the Leading at a Higher Level Series 154

About the Authors 157

17 Rules Successful Companies Use to Attract and Keep Top Talent: Why Engaged Employees Are Your Greatest Sustainable Advantage

Introduction 1

Rule #1: Understand Why Employees Come and Why They Stay 9

Rule #2: Play “Win-Win” with Your Employees (and Allow Them to Be All They Can Be for Self and Company) 21

Rule #3: Cultivate Leadership, Not Management, and Know the Difference! 33

Rule #4: Provide Ample and Appropriate Resources 41

Rule #5: Demand Contribution; Be Worthy of Receiving It 49

Rule #6: Applaud Effort; Reward Contribution 61

Rule #7: Cheerlead; The “Magic” of M&Ms 71

Rule #8: Build a Workplace on a Foundation of Respect 81

Rule #9: Cultivate the Risk-Trust Dynamic 91

Rule #10: Make Room for Fun in the Workplace (Nurture Lightheartedness/Levity) 101

Rule #11: Create Opportunities for Employee “Alignment” with Vision, Values, and Mission 109

Rule #12: Understand Human Capital 119

Rule #13: Treat Employees as “Volunteers” 129

Rule #14: Know Your Culture 139

Rule #15: Understand the Nature of Change and Prepare Your Employees to Embrace It 153

Rule #16: Cultivate Organizational Ethics; Demand and Reward Ethical Behavior 165

Rule #17: The Last and Overarching Rule: Tell the Truth! (and a Few Action Items to Grow On) 177

Index 189

MANAGING PEOPLE & PERFORMANCE: FAST TRACK TO SUCCESS

The Fast Track Way vii

About the Author x

A Word of Thanks from the Author xii

Managing People & Performance Fast Track xiv

How to Use this Book xviii

Fast-Track-Me.com xix

A Awareness 1

1 Performance Management in a Nutshell 5

2 Performance Management Audit 17

B Business Fast Track 27

3 Fast Track Top Ten 31

4 Technologies 73

5 Implementing Change 91

C Career Fast Track 107

6 The First Ten Weeks 111

7 Leading the Team 129

8 Getting to the Top 151

D Director’s Toolkit 169

T1 Performance Audit 173

T2 Team Audit 179

T3 Talent Passport 185

The Fast Track Way 197

Glossary 200

Index 206

HOW TO GET WHAT YOU WANT: Without Having to Ask

Introduction 1

PART 1: Be the Kind of Person Who Gets What They Want 4

Know What You Want 6

Know Why You Want It 8

Know How Much You Want It 10

Want What You Get 12

Don’t Be a Fuzzy Thinker 14

Know What It Takes 16

Work Out Who You Need on Your Side 18

Break Big Ambitions into Chunks 20

Set Up Some Milestones 22

Celebrate Every Step 24

Write It All Down 26

Analyze Your Sticking Points 28

Set Your Deadlines 30

Check Out the Back Door 32

Don’t Make Excuses 34

Think Positive 36

Don’t Hang Out with Naysayers 38

Say It Out Loud 40

Believe in Yourself 42

Expect Ups and Downs 44

Enjoy It When You Get It 46

PART 2: Be the Kind of Person People Want to Say Yes To 48

Don’t Fake It–Have Real Confidence 50

Sound Confident 52

Look Confident 54

Learn to Say No 56

Give Them an Alternative 58

Be a Broken Record 60

Be Sure You’re Sorry 62

Say What You Mean 64

Think Before You Speak 66

Be Prepared to Disagree 68

Control Yourself 70

Express Yourself 72

Don’t Use Emotional Blackmail… 74

…and Don’t Give In to It 76

Treat People with Respect 78

Have Plenty of Time 80

Be Likeable 82

Have a Sense of Humor 84

Be Honest 86

Always Say Thank You 88

Don’t Do Too Much 90

Give a Bit Extra 92

Be Generous 94

Praise but Don’t Flatter 96

Be Loyal 98

Don’t Talk Behind People’s Backs 100

Learn to Take Criticism Well 102

Admit Your Mistakes 104

Get to Know People 106

Learn to Listen Properly 108

Know What You’ve Agreed To 110

Pick Up the Signals 112

Sympathize with Other People’s Anger 114

Don’t Respond to Tactical Anger 116

Give Other People Results 118

Be Part of Your Organization 120

Work Hard 122

Work Right 124

Be Worth It 126

PART 3: Help Them to Say Yes 128

Make Sure You’re Getting Through to Them 130

And Make Sure They’re Getting Through to You 132

Think About Why They’d Say No 134

Show You Understand 136

Be Objective 138

Give Them an Excuse to Make an Exception 140

Solve Their Problems 142

Read the Clues 144

Learn What Gets Them Going 146

Use the Right Words 148

Get the Timing Right 150

Tell Them What You Want Without Asking 152

Don’t Keep Dropping Hints 154

Make It Hypothetical 156

Ask Questions 158

Ask for Advice Instead of a Job 160

Get Someone to Do the Asking for You 162

Tell Them You Need Them 164

Don’t Rush Them 166

Give Them What They Want 168

Make Them Think It Was Their Idea 170

Discourage Their Bad Ideas 172

Find Out What It Will Take 174

Get a Team Behind You 176

PART 4: And If You Really Do Have to Ask… 178

Be Clear What You’re Asking 180

Pick Your Moment 182

Make a Date 184

Know When to Put It Off 186

Keep to the Script 188

Rehearse It 190

Rehearse Their Answer 192

Don’t Go On About It 194

Get the Essentials on Paper 196

Have a Bottom Line 198

Ask for More Than You Want 200

Don’t Make Empty Threats 202

Think About It 204

Put the Decision in Writing 206

Be Ready to Be Decisive 208

Don’t Give Up 210

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Customer Reviews

Average Rating 2.5
( 8 )
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Sort by: Showing all of 8 Customer Reviews
  • Anonymous

    Posted June 6, 2013

    ?

    How about an interesting book for a change? This is about as interesting as watching paint dry. Minus stars. Wouldnt give a penny for this crap.

    2 out of 5 people found this review helpful.

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  • Anonymous

    Posted June 6, 2013

    Really!!!!!!!!!!

    Terrible just terrible . DO NOT READ THIS BOOK. Heads up B&N this should not be in your top 100. Am very upset!!!!!!!!! : (

    2 out of 7 people found this review helpful.

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  • Anonymous

    Posted June 6, 2013

    Come on

    I don't believe this is a B&N best seller or any kind of best seller. Come on, give us some credit for a certain amount of intelligence.

    2 out of 8 people found this review helpful.

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  • Anonymous

    Posted June 6, 2013

    Great deal!!!

    I love these bundle deals. Its such a great way to save time and money for those of us who read business and science books.

    0 out of 1 people found this review helpful.

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  • Anonymous

    Posted June 6, 2013

    WOW nor a help

    HELLO

    0 out of 7 people found this review helpful.

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  • Anonymous

    Posted January 20, 2013

    No text was provided for this review.

  • Anonymous

    Posted July 5, 2013

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  • Anonymous

    Posted June 18, 2013

    No text was provided for this review.

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