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From the Publisher'This is a very well written book, interesting, comprehensive andeasy to read, covering all aspects from maintenence to customercare to energy conservation.'
Building care encompasses everything from maintenance of a building to energy conservation and range of approaches, including the effects on design.
A range of approaches to looking after buildings and their users is covered in this book. The rationale and conditions that support them (e.g. PPM - preventative planned maintenance; JIT - just in time) are explained, together with the commercial and environmental imperatives driving new approaches to building care.
Background and introduction; Planned preventive maintenance prevails; Just in time:gurus from East and West; Procurement of building maintenance services; Reengineering the process; Enter customer care, contact and call centres; Intelligent building care; Sustainable building care; Building futures:left or right; Cradle to grave:whole life assessment and implications for design
Posted July 7, 2014