Building Community: The Human Side of Work / Edition 2

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More About This Textbook


Building Community is devoted to those who recognize that the human side of work has been lost after a decade of downsizing, restructuring, and reengineering. It offers a practical, hands-on approach to team-building strategies, group dynamics, and human motivation in the workplace. The book includes discussions of personal values, cultural diversity, and total quality management. Colorful analogies and interesting historical references, plus charts, lists, and planning guides make for enjoyable and productive reading.

Devoted to those who recognize that the human side of work has been lost after a decade of downsizing, restructuring, and reengineering, the authors show how to develop a community of people who communicate well, treat one another with dignity, and benefit from their diversity.

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Product Details

  • ISBN-13: 9781570252020
  • Publisher: Whole Person Associates, Incorporated
  • Publication date: 1/1/1996
  • Edition number: 2
  • Pages: 416
  • Sales rank: 1,512,613
  • Product dimensions: 7.50 (w) x 9.25 (h) x 0.85 (d)

Table of Contents

Pt. 1 The Power of Vision 1
Ch. 1 Vision and Community 2
Ch. 2 Character and Community 37
Ch. 3 Sustaining Community 66
Pt. 2 Interpersonal Skills Development 96
Ch. 4 Effective Human Relations 97
Ch. 5 The Miracle of Dialogue 127
Ch. 6 Interpersonal Styles 155
Ch. 7 Understanding People 180
Pt. 3 Valuing Human Diversity 199
Ch. 8 Culture and Values 200
Ch. 9 Social Tolerance 226
Ch. 10 Valuing Diversity 248
Pt. 4 The Empowerment of People 280
Ch. 11 Group Dynamics 281
Ch. 12 Communication at Work 328
Ch. 13 The Quality Movement 347
Conclusion: The Road Ahead 373
Appendix 376
Glossary 380
Index 383
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