Building Cross-Cultural Competence: How to Create Wealth from Conflicting Values

Building Cross-Cultural Competence: How to Create Wealth from Conflicting Values

by Charles M. Hampden-Turner, Fons Trompenaars, David Lewis
     
 

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ISBN-10: 0300084978

ISBN-13: 9780300084979

Pub. Date: 10/11/2000

Publisher: Yale University Press

Cross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock

Overview

Cross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict.

Product Details

ISBN-13:
9780300084979
Publisher:
Yale University Press
Publication date:
10/11/2000
Edition description:
New Edition
Pages:
400
Product dimensions:
6.13(w) x 9.25(h) x (d)

Table of Contents

Acknowledgments ix
Introduction 1(12)
Universalism-Particularism: The Dilemma
13(20)
Reconciling Universalism and Particularism: Stories and Cases
33(35)
Individualism-Communitarianism: The Dilemma
68(30)
Reconciling Individualism and communitarianism: Stories and Cases
98(25)
Specificity-Diffuseness: The Dilemma
123(36)
Reconciling Specificity with Diffuseness: Stories and Cases
159(30)
Achieved-Ascribed Status: The Dilemma
189(20)
Reconciling Achieved with Ascribed Status: Stories and Cases
209(25)
Inner Direction Versus Outer Direction: The Dilemma
234(33)
Reconciling Inner and Outer Direction: Stories and Cases
267(28)
Sequential and Synchronous Time: The Dilemma
295(25)
Reconciling Sequential with Synchronous Time: Stories and Cases
320(25)
Appendix I Dilemma Theory and Its Origins 345(4)
Appendix 2 Exercises in Reconciliation 349(4)
Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires 353(6)
Appendix 4 The space Between Dimensions 359(6)
Bibliography 365(12)
Filmography 377(2)
Index 379

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