Building Innovation Capability in Organizations: An International Cross-Case Perspective

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $85.29
Usually ships in 1-2 business days
(Save 27%)
Other sellers (Hardcover)
  • All (1) from $85.29   
  • New (1) from $85.29   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2011

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Brand new and unread! Join our growing list of satisfied customers!

Ships from: Phoenix, MD

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


Global competition, shorter product lifecycles and increasingly demanding customers are creating significant pressures for the creation of innovative organizations. By examining eight case studies in various industry sectors in Europe, Australia, Japan and Thailand, this book provides a qualitative explanation of the complex relationships between innovation capability, e-commerce, sustainable development and new product development. The book explores how organizations develop innovation capability through the application of e-commerce, sustainable development-orientation, and new product development in order to gain competitive advantage. This knowledge will help managers, academics and policy-makers understand "what works, and why and how it works" in creating innovation-driven organizations from an international perspective, thereby providing an integrated approach to innovation management.
Read More Show Less

Product Details

  • ISBN-13: 9781860947650
  • Publisher: Imperial College Press
  • Publication date: 10/15/2007
  • Series: Technology Management Series
  • Pages: 276
  • Product dimensions: 5.80 (w) x 9.10 (h) x 0.80 (d)

Table of Contents

Preface     vii
Acknowledgments     ix
About the Author     xi
Introduction   Mile Terziovski     1
Definitions of Innovation     1
Evolution of Innovation     3
Innovation Capability     4
Enablers of Innovation Capability     6
Collaboration and Knowledge Transfer     10
Development of the Case Studies     12
Overview of Book Chapters     14
Development of an Integrated Innovation Capability Model   Isabel Metz   Mile Terziovski   Danny Samson     19
Introduction     19
Objectives     20
Literature Review     21
External Factors That Influence Innovation     22
Internal Factors That Influence Innovation     25
Integrating e-Commerce, Sustainable Development, NPD and Innovation Capability     37
Sustainable Development (SD)     40
Future Research Agenda     43
Synthesis of the Discussion     46
Conclusion     48
Strategic Shift from Product Orientation to Innovative Solutions Capability in the German Biotechnology Industry: Sartorius AG   Mile Terziovski   B. Sebastian Reiche     51
Introduction     51
Company Background     52
Business Strategy     54
Mission Statement     54
Core Competencies     55
Innovation Strategy     56
Resource Availability     57
Collaboration with External Partners and Absorptive Capacity     58
Complementary Assets     59
Innovation Capability     60
Knowledge Management     61
Sustainable Development     62
e-Commerce     64
New Product Development     65
Organizational Performance     66
Human Resource Management     68
Customer Orientation     69
Stakeholder Management     69
Conclusion     70
Managing Strategic Change Through Mainstream and Newstream Innovation at Eurocopter, France   Mile Terziovski   B. Sebastian Reiche     73
Introduction     73
Case Study Interview     74
Company Background     75
Core Competencies     75
Innovation Approach     76
Resource Availability     77
Mainstream and Newstream Capabilities     77
Stage 1: Innovation of the Blade Repair Process     79
The Role of Strategic Alliances     81
Interaction of Mainstream and Newstream     82
Human Resource Management     83
Conclusion     84
Implications for Managers     85
Leveraging Innovation Capabilities at Caterpillar Underground Mining (UGM) Pty Ltd   Mile Terziovski   Ordan Andreevski     87
Introduction     87
Company Background     88
Perception and Definition of Innovation     90
Innovation Strategy     90
Core Competencies/Innovation Capability Development at UGM     91
Resource Availability     94
The Role of Sustainable Development in Building Innovation Capability     95
The Role of e-Commerce in Building Innovation Capability     97
The Role of New Product Development (NPD) in Building Innovation Capability     99
Organizational Performance     100
Leadership and Culture     101
Lessons Learned and Opportunities for Improvement     103
Conclusion     103
Drivers of Innovation Capability at Sun Microsystems (SMS)   Mile Terziovski   Christopher Barnes     105
Introduction     105
Company Background      106
Corporate Strategy     107
Mission Statement     108
Core Competencies     109
Innovation Strategy     109
Resource Availability and Absorptive Capacity     111
Innovation Capability     112
The Role of e-Commerce in Building Innovation Capability     114
The Role of New Product Development (NPD) in Building Innovation Capability     115
Organizational Performance     117
Opportunities for Improvement     117
Conclusion     118
Development and Exploitation of Innovation Capability at a Defence Project Engineering Company (DPEC)   Susu Nousala   Mile Terziovski     121
Introduction     121
Company and Industry Background     121
Company Characteristics     122
Perception and Definition of Innovation     123
R&D Department     123
Corporate Strategy     124
Organizational Innovation Capability     124
Manufacturing and Services     128
Sustainable Development (SD)     129
e-Commerce (e-Communication)     130
New Product Development (Through Project Management)     131
Self-Assessment and Continuous Improvement     132
Key Lessons Learnt     133
Organizational Performance     135
Opportunities for Improvement     136
Conclusion     138
Drivers of Innovation Capability for Effective Sustainable Development: Best Practice at Vaisala   Mile Terziovski   B. Sebastian Reiche     141
Introduction     141
Company Background     142
Core Competencies     144
Mission Statement     145
Resource Availability     145
Innovation Strategy     145
Innovation Capability Model     147
Drivers of Innovation Capabilities at Vaisala     147
Integration of Innovation Capabilities     152
Supporting Capabilities     153
Conclusion     154
Developing Innovation Capability Through Intellectual Property Strategy in the Australian Biotechnology Industry: Starpharma   Mile Terziovski   Amy Lai     157
Introduction     157
Innovation Capability and Commercialization Success     158
Biotechnology in Australia     158
Background to Starpharma     160
Corporate Structure and Business Strategy     160
Workforce and Culture      162
Core Activities, Products and Services     163
Intellectual Property Strategy     164
Alignment with Business Strategy     164
Protection and Management     165
Networks and Collaborations     167
Resource Allocation     168
Innovation Capability     169
Implementation of Protection and Management     170
Systems and Information Technology     172
Conclusion     173
Implications for Managers     174
Development of Innovation Capability at Invincible Company in Thailand   Suthida Jamsai   Susu Nousala   Mile Terziovski     177
Introduction     177
Company Background     179
Company Strategy     180
Current Level of Performance     181
Invincible Customers     181
Product Innovation     182
Product Innovation Process     185
Conclusion     188
Multiple Cross-Case Analysis: Conclusions and Implications   Mile Terziovski     191
Introduction     191
Vision and Strategy     192
Harnessing the Competence Base     195
Leveraging Information and Organizational Intelligence - Absorptive Capacity     200
Possessing a Market and Customer Orientation     204
Creativity and Idea and Knowledge Management     207
Organizational Structures and Systems     210
Culture and Climate     213
Management of Technology and Its Use     216
New Product Development (NPD)     219
Sustainability     222
e-Commerce     225
Characteristics of an Innovative Organization     227
Innovation-Driven Organizations: The Role of NPD, SDO and e-Commerce     232
Conclusion     233
Implications for Managers     234
References     237
Index     249
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)