Building Innovation Capability In Organizations: An International Cross-case Perspective

by Mile Terziovski

Overview

Global competition, shorter product lifecycles and increasingly demanding customers are creating significant pressures for the creation of innovative organizations. By examining eight case studies in various industry sectors in Europe, Australia, Japan and Thailand, this book provides a qualitative explanation of the complex relationships between innovation capability, e-commerce, sustainable development and new product development. The book explores how organizations develop innovation capability through the application of e-commerce, sustainable development-orientation, and new product development in order to gain competitive advantage. This knowledge will help managers, academics and policy-makers understand “what works, and why and how it works” in creating innovation-driven organizations from an international perspective, thereby providing an integrated approach to innovation management.

Product Details

ISBN-13:	9781860947667
Publisher:	Imperial College Press
Publication date:	10/10/2007
Series:	Series On Technology Management , #13
Pages:	276
Product dimensions:	6.00(w) x 9.00(h) x 0.58(d)

Table of Contents

Preface     vii
Acknowledgments     ix
About the Author     xi
Introduction   Mile Terziovski     1
Definitions of Innovation     1
Evolution of Innovation     3
Innovation Capability     4
Enablers of Innovation Capability     6
Collaboration and Knowledge Transfer     10
Development of the Case Studies     12
Overview of Book Chapters     14
Development of an Integrated Innovation Capability Model   Isabel Metz   Mile Terziovski   Danny Samson     19
Introduction     19
Objectives     20
Literature Review     21
External Factors That Influence Innovation     22
Internal Factors That Influence Innovation     25
Integrating e-Commerce, Sustainable Development, NPD and Innovation Capability     37
Sustainable Development (SD)     40
Future Research Agenda     43
Synthesis of the Discussion     46
Conclusion     48
Strategic Shift from Product Orientation to Innovative Solutions Capability in the German Biotechnology Industry: Sartorius AG   Mile Terziovski   B. Sebastian Reiche     51
Introduction     51
Company Background     52
Business Strategy     54
Mission Statement     54
Core Competencies     55
Innovation Strategy     56
Resource Availability     57
Collaboration with External Partners and Absorptive Capacity     58
Complementary Assets     59
Innovation Capability     60
Knowledge Management     61
Sustainable Development     62
e-Commerce     64
New Product Development     65
Organizational Performance     66
Human Resource Management     68
Customer Orientation     69
Stakeholder Management     69
Conclusion     70
Managing Strategic Change Through Mainstream and Newstream Innovation at Eurocopter, France   Mile Terziovski   B. Sebastian Reiche     73
Introduction     73
Case Study Interview     74
Company Background     75
Core Competencies     75
Innovation Approach     76
Resource Availability     77
Mainstream and Newstream Capabilities     77
Stage 1: Innovation of the Blade Repair Process     79
The Role of Strategic Alliances     81
Interaction of Mainstream and Newstream     82
Human Resource Management     83
Conclusion     84
Implications for Managers     85
Leveraging Innovation Capabilities at Caterpillar Underground Mining (UGM) Pty Ltd   Mile Terziovski   Ordan Andreevski     87
Introduction     87
Company Background     88
Perception and Definition of Innovation     90
Innovation Strategy     90
Core Competencies/Innovation Capability Development at UGM     91
Resource Availability     94
The Role of Sustainable Development in Building Innovation Capability     95
The Role of e-Commerce in Building Innovation Capability     97
The Role of New Product Development (NPD) in Building Innovation Capability     99
Organizational Performance     100
Leadership and Culture     101
Lessons Learned and Opportunities for Improvement     103
Conclusion     103
Drivers of Innovation Capability at Sun Microsystems (SMS)   Mile Terziovski   Christopher Barnes     105
Introduction     105
Company Background      106
Corporate Strategy     107
Mission Statement     108
Core Competencies     109
Innovation Strategy     109
Resource Availability and Absorptive Capacity     111
Innovation Capability     112
The Role of e-Commerce in Building Innovation Capability     114
The Role of New Product Development (NPD) in Building Innovation Capability     115
Organizational Performance     117
Opportunities for Improvement     117
Conclusion     118
Development and Exploitation of Innovation Capability at a Defence Project Engineering Company (DPEC)   Susu Nousala   Mile Terziovski     121
Introduction     121
Company and Industry Background     121
Company Characteristics     122
Perception and Definition of Innovation     123
R&D Department     123
Corporate Strategy     124
Organizational Innovation Capability     124
Manufacturing and Services     128
Sustainable Development (SD)     129
e-Commerce (e-Communication)     130
New Product Development (Through Project Management)     131
Self-Assessment and Continuous Improvement     132
Key Lessons Learnt     133
Organizational Performance     135
Opportunities for Improvement     136
Conclusion     138
Drivers of Innovation Capability for Effective Sustainable Development: Best Practice at Vaisala   Mile Terziovski   B. Sebastian Reiche     141
Introduction     141
Company Background     142
Core Competencies     144
Mission Statement     145
Resource Availability     145
Innovation Strategy     145
Innovation Capability Model     147
Drivers of Innovation Capabilities at Vaisala     147
Integration of Innovation Capabilities     152
Supporting Capabilities     153
Conclusion     154
Developing Innovation Capability Through Intellectual Property Strategy in the Australian Biotechnology Industry: Starpharma   Mile Terziovski   Amy Lai     157
Introduction     157
Innovation Capability and Commercialization Success     158
Biotechnology in Australia     158
Background to Starpharma     160
Corporate Structure and Business Strategy     160
Workforce and Culture      162
Core Activities, Products and Services     163
Intellectual Property Strategy     164
Alignment with Business Strategy     164
Protection and Management     165
Networks and Collaborations     167
Resource Allocation     168
Innovation Capability     169
Implementation of Protection and Management     170
Systems and Information Technology     172
Conclusion     173
Implications for Managers     174
Development of Innovation Capability at Invincible Company in Thailand   Suthida Jamsai   Susu Nousala   Mile Terziovski     177
Introduction     177
Company Background     179
Company Strategy     180
Current Level of Performance     181
Invincible Customers     181
Product Innovation     182
Product Innovation Process     185
Conclusion     188
Multiple Cross-Case Analysis: Conclusions and Implications   Mile Terziovski     191
Introduction     191
Vision and Strategy     192
Harnessing the Competence Base     195
Leveraging Information and Organizational Intelligence - Absorptive Capacity     200
Possessing a Market and Customer Orientation     204
Creativity and Idea and Knowledge Management     207
Organizational Structures and Systems     210
Culture and Climate     213
Management of Technology and Its Use     216
New Product Development (NPD)     219
Sustainability     222
e-Commerce     225
Characteristics of an Innovative Organization     227
Innovation-Driven Organizations: The Role of NPD, SDO and e-Commerce     232
Conclusion     233
Implications for Managers     234
References     237
Index     249