Preface to the Second Edition.
PART ONE: The Learning Community in Online Learning.
One: When Teaching and Learning Leave the Classroom.
Online Issues and Concerns.
Making the Transition and Establishing Presence.
The Search for Knowledge and Meaning in the Online Classroom.
Putting the Pieces Together.
New Approaches, New Skills.
Two: Recontextualizing Community.
The Importance of Community.
The Element of Social Presence.
Coalescence and Belonging Online.
Community in the Virtual Classroom.
Participation and Desired Outcomes in the Online Classroom.
Three: The Human Side of Online Learning.
The Need for Human Contact.
Connectedness and Coalescence.
Shared Responsibility, Rules, and Norms.
Roles and Participation.
Shadow Issues: The Issues We Simply Don't Want to Face.
Other Psychological Issues.
Ritual as the Psychological Expression of Community.
Culture and Language Issues.
Vulnerability, Ethics, and Privacy.
Four: Practical Considerations in Online Learning.
Cost and Other Administrative Issues.
Five: Managing the Relationship to Technology.
The Relationship of Person to Machine.
Technology as a Facilitative Tool.
Excuse Us, We Are Now Experiencing Technical Difficulties.
Six: Moving Teaching and Learning Online.
Effective Teaching and Learning in the Online Classroom.
Roles and Functions of the Instructor in the Online Classroom.
The Role of the Learner in the Learning Process.
The Hybrid Course and Online Community.
Moving to Specifics.
PART TWO: TEACHING AND LEARNING IN THE VIRTUAL LEARNING COMMUNITY.
Seven: Building Foundations.
Creating an Effective Course Design.
Constructing the Online Course Site.
If You Build It, Will They Come?
Guiding Questions to Assist in Building an Effective Course Syllabus.
Evaluating an Effective Online Course.
Eight: Promoting Collaborative Learning.
Formulating a Shared Goal for Learning.
Problems, Interests, and Experiences as Springboards for Learning.
Dialogue as Inquiry.
Encouraging Expansive Questioning.
Sharing Responsibility for Facilitation.
Intergroup and Other Forms of Collaboration.
Guiding Questions to Promote Collaborative Learning.
Nine: Transformative Learning.
The Process of Transformative Learning in the Online Classroom.
Learning About Learning Through the Use of Technology.
Creating Opportunities to Encourage Reflection on the Differences.
Learning About Technology by Using It.
Encouraging Questions and Comments About the Technology.
Final Thoughts: We Are the Experts When It Comes to Our Own Learning.
Guiding Questions to Promote Transformative Learning.
Ten: Student Assessment and Course Evaluation.
Assessment and Evaluation Basics.
Questions to Consider in Student, Course, and Program Evaluation.
Eleven: Lessons Learned and a Look Ahead.
The Six Essential Elements.
The Essence of Online Learning: Community.
Unresolved Issues and Unanswered Questions.
Lessons Learned and a Look to the Future.
Extending Community Beyond the Classroom.
Implications for Instructor Training.
APPENDIX A: Examples of Course Syllabi.
APPENDIX B: Glossary of Terms Used in Online Learning.
APPENDIX C: Internet Resources for Distance Education.